LogFAQs > #978954984

Not that many, though my experience is from working in a small bakery with quite a few regulars that were great, so I expect I got off easier than people in larger chains do. That was also nice because the owners worked in the store, so when we did get bothersome customers, they were just as bothered as the rest of us and would sympathize afterwards (or intervene if it was a real problem, though those were rare).

Problem customers do tend to stand out enough to feel like they make up a greater percentage than they actually do, though. Even if you're serving a couple hundred people in a shift and almost all of them are perfectly fine, one really awful one can ruin the whole day.