LogFAQs > #962418208

sLaCkEr408___RJ posted...

I went to the Amazon website for more information, but they advised to contact the carrier.

This is what they told me, when it was their own mistake.

I had four items coming in the same day. 3 arrived, but the 4th did not. The problem was that Amazon gave two boxes the SAME tracking number, which CANNOT happen. So Amazon tried to blame UPS.

I called UPS with the number that the Amazon Rep gave me. They spoke to the driver to see if it was left behind on the truck and it wasn't. They also agreed that NO tracking number should be used for another box, since each box has their own tracking.

So I told Amazon this. They told me to wait 3 days to see if it was scanned (which it wouldn't be). Sure enough Amazon realized that it was THEIR mistake and waited until they received new stock and then sent the item to me.

TL/DR: Did the books share a tracking number with another item? Do the books show as delivered? Are they still available to order? When were they supposed to arrive?