LogFAQs > #944354550

https://datasmart.ash.harvard.edu/news/article/more-just-information-how-little-rock-building-home-data

Bridges also works with heads of various neighborhood associations, training the organizations on the Citizen Connect data map, a map shows 311 requests, police crime data, and Housing & Neighborhood Programs data in a visual and easily searchable format, so they can do community trainings and share the knowledge with their area residents.
TRUST RESIDENT INPUT
During an internal Data Academy to train city employees on problem solving and data as a resource, participants focused on data from a part of the city with high levels of blight and crime. Engaging with outside stakeholders, the Academy students decided to do a work session with the residents to discuss their data findings and ask residents what their concerns were. According to Bridges, the neighborhood members self-prioritized issues that blew us out of the water. The number one priority identified by the community: non-functioning streetlights, which hadnt even surfaced in the data.
The Academy participants showed the residents how to use 311 to report the streetlights, but many community members didnt feel safe going out into the streets at night to identify and log the broken lights. The city Academy members came up with the idea of partnering community members with local college students, so they could drive or walk the area in groups and make 311 reports. The project was a huge success; in one night more than thirty streetlights were logged, five times the usual nightly amount. Bridges said this was such a big moment of learning because it helped them understand the barriers that prevent people from providing data, and how to supplement data with resident experiences.

Being facetious obviously lol but I did help create the database and map that shows 311 and crime data, and I was one of those students who worked with residents to report broken streetlights

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