LogFAQs > #939780254

People who are tech illiterate are definitely frustrating but are not the worst.

The worst ones are the asshole heifers who order something 3 fucking days before Christmas that clearly states it takes 1-2 business days to leave the warehouse, then choose Standard shipping and have the gall to call you on Christmas eve bitching that we ruined her kid's Christmas. Some of the real special ones would threaten to the put the kid on the phone so we can break the news. One year the girl I sat next to said go ahead. The kid got on the phone and she just said "Hi, I'm one of Santa's elves and we're really sorry but it's taking a bit to make it, we'll get it to you but it'll be there next week." The kid just goes "Ok, cool thanks!" and handed the phone back to the mom who just hung up.

Then there are the scammers, particularly the ones who won't give up when you've got then dead to rights. I won't be rude but I will give you clear indications that I know you're full of shit, I just won't come out and say, "No, you're full of shit". At a certain point, give up. It's one of the only reasons I liked being a supervisor, was being able to be a bit more blunt about it.