LogFAQs > #936058152

I have to assume their online pick up system is either overwhelmed or garbage or both.

Missus wants Animal Crossing. GameStop offering a $10 voucher to buy from them so they are the cheapest option. Called the store at Noon when they opened to confirm the process. Was told after placing order online it takes like 40 mins for them to get it and have it ready. Placed order immediately and get order confirmation. Now 5.5 hours later still no email that it's ready for pickup. We did call them at 4 to see if there was an issue with it or if we just hadn't gotten the email but said they didn't have it on their end still and were pretty snippy on the phone.