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Topicquit my new job at walmart
Trialia
07/06/19 8:27:44 AM
#61:


Zangulus posted...
DiScOrD tHe LuNaTiC posted...
jayzeppo posted...
I will never do that job again. I want to be nice to people I like, not because I'm being paid to be.

I couldn't stand having to pretend I was interested in a person's whole life story when in reality I just wanted them to gtfo.

Retail employees are not therapists.

LOL, you think I listen? I just let 'em ramble as I work.


When I worked at AOL and was training for cancelations we were told just let them vent. They just want someone to listen to them.

Half of the people calling to cancel already had, and had been Gamed and were calling to yell about the fact theyd been charged for the past 2.3 years and not realized it.

Yeah. Theres no amount of listening or cajoling I can say to make them happy at this point. Especially once I tell them I can only refund 3 months and the other 2 years worth of charges they didnt catch theyre fucked out of.

Hmm. That kinda sucks.

I contacted Amazon UK customer service a couple of years back to query my LoveFilm (DVD rental) service status, as it was saying in one place that I had no discs at home and in another that I had two. (I did have two, that I'd had for 2 years & hadn't got round to returning due to being mostly housebound with lousy agency caregivers.) The staff member who spoke to me looked at my account & realised I'd been paying subs for 2 years without actually using the service, and refunded me those charges on the spot. Which was pretty cool of her.
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