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TopicI witnessed the most unprofessional act from a manager last night
argonautweakend
06/26/18 10:52:16 AM
#1:


probably the most unprofessional ever in my 10 year retail career.

woman comes up with some items, and one wasnt on sale but the sale tag was still on the shelf. an item hidden in the corner, hard to see, but still had its old tag up somebody forgot to take down.

so i go over to investigate, see customer is right, go find the manager to get a price override.

Now this manager is an idiot meathead and the only person at my liquor store job I can say I dislike to any real degree. Any other manager would have handled this much better but the guy affectionately known as "captain chaos" just had to meathead it up.

So I inform him of the tag still being up, and he goes "MOTHERFUCKER" outside of peoples earshot. Now I know he isnt mad at me, but he rubs you the wrong way.

So he goes to the register, and first he explains the old tag was up and it isnt on sale. I can see this, just state what the problem is to see if they understand and decide to get something else. But, if they insist, which this customer did, about the sale price I'd say since its our mistake 100%, you need to give them the sale price.

so, after she says she wants it at the sale price he decides to do something highly unprofessional. He then decides to trash the product saying its terrible, too sweet, and you wouldnt want it anyways. Just going on and on about how terrible it is(doubt he's ever had the product). Rather than give in and give her the five dollars i'd say she is entitled to, he just keeps trashing the product.

I guess it worked because the customer didnt buy it and instead bought something else. the entire time this was going on i really wanted to sink into the ground.

But hey, only 41 more months of captain chaos, then he can retire and "get trashed every fuckin day"

oh man....what an asshole.

thankfully I only have to work with this guy every now and again as he's one of three managers at a store i dont work at all the time, and since he's the head manager he kinda chooses when he wants to work which isnt as often as the other two thankfully
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