LogFAQs > #888553805

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Topic	What the hell happened to Amazon's customer service?
Rockeign 10/16/17 4:52:06 PM #17:	3khc posted... Rockeign posted... 3khc posted... Peak season. They're training new-hires. Have some patience. Triggered so hard, must've heard this about 20-30 times over that call. Why be triggered? They're trying to help you. "Trying." "They say they attempted delivery and that is obviously a lie as I've been here all day and there is no notice on my front door." "Okay sir, that is unfortunate and I apologize for that. So it says a delivery was attempted, did you check the front door for a sticker notification?" ".. Yes, there is no sticker." "This has happened before, can you call the post office to sort this out?" "Okay sir, that is unfortunate and I apologize for that. You will have to wait 2 days and if you don't receive it by then, you will be eligible for a refund." "Okay, but I don't want a refund, I want my package. Could you call the post office and have them actually attempt to deliver the package?" `[5s Pause]` "Sir, you will have to wait 2 days and if you don't receive it by then, you will be eligible for a refund." The kicker is this package never needs a signature, most of the time it's just left on my front door and I come across it by chance because they never ring the doorbell. --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3 <cite>Rockeign posted [p:888553805] in What the h... [t:75886029]...</cite> <quote><cite>3khc posted...</cite> <quote><cite>Rockeign posted...</cite> <quote><cite>3khc posted...</cite> <quote>Peak season. They're training new-hires. <cite>Have some patience.</cite></quote> Triggered so hard, must've heard this about 20-30 times over that call.</quote> Why be triggered? They're trying to help you.</quote> "Trying." <quote>"They say they attempted delivery and that is obviously a lie as I've been here all day and there is no notice on my front door." "Okay sir, that is unfortunate and I apologize for that. So it says a delivery was attempted, did you check the front door for a sticker notification?" ".. Yes, there is no sticker."</quote> <quote>"This has happened before, can you call the post office to sort this out?" "Okay sir, that is unfortunate and I apologize for that. You will have to wait 2 days and if you don't receive it by then, you will be eligible for a refund." "Okay, but I don't want a refund, I want my package. Could you call the post office and have them actually attempt to deliver the package?" [5s Pause] "Sir, you will have to wait 2 days and if you don't receive it by then, you will be eligible for a refund."</quote> The kicker is this package never needs a signature, most of the time it's just left on my front door and I come across it by chance because they never ring the doorbell. --- "Puny humans try and fight Hulk. And they say Hulk not smart." ~ Hulk, Ultimate Marvel vs. Capcom 3</quote> ... Copied to Clipboard!
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