LogFAQs > #882878746

Article III: This customer has been known to talk about certain associates to other associates behind their back. If this customer does not like you, or feels like you are trying to deny them from pulling their scams, the customer has been known to voice their displeasure about particular employees to other employees.


Article IIII: This customer has been known to lie about things certain associates do or say when talking to other associates. The customer has been known to voice their displeasure about being watched, not only by loss prevention, but other associates(which we do not do, only loss prevention does). This customer has been known to make up fabricated stories when complaining about certain associates


Article V: This customer has been known to tell the cashier that items(that are not on sale or discounted) were cheaper on the shelf in an attempt to get the associate to change the price at the register. These items are usually store brand, which do not have coupons.


Article VI: This customer has been known to go to other associates to pass off a coupon or get something for a cheaper price, if a different associate denies her. This customer has been known to come back in the store later in the day after shifts have changed when a new employee is manning the register/service desk, to get what she wants.


Article VII: This customer has been known to intimidate employees to get them to do what they ask, either by complaining or threatening to call 1-800 store when we do not allow this customer to scam us, or if this customer feels they are being watched.


Article VIII: This customer has been known to scan coupons at the self checkout registers, but not insert them into the coupon slot when finished.


Article IX: This customer causes associates at our store to feel uneasy and on edge when they notice the customer in the store, as a result of their demeanor and constant scamming. It makes associates uneasy and nervous when they have to wait on this customer, because you are never sure how this customer is going to act, or what they are going to do, or how they are going to scam the store that day.


Article X: The customer has been known to go to the service desk and ask for a refund on an item she did not receive at the checkout. This customer has been known to not want a replacement for it but rather a full refund. Usually this customer uses self checkout for her purchases, in addition this customer generally has a certain set of items they like to buy, which is never the same as the items they claim they did not receive.

Article XI: The customer has been known to pull scams such as the ones outlined above, for a period of several years into the current day.