LogFAQs > #876964913

clearaflagrantj posted...

FroMan posted...

Can some one sum up for me why this airplane kerfuffle is news right now? From what I've gathered it sounds like a man was asked to get off a plane, he refused, so they removed him. Sounds fair to me.

United needed to fly four of its employees, so they asked passengers that had already bought their tickets and were sitting on the plane to volunteer to leave. Nobody accepted the shitty offer of $800 so they decided to send in police officers to go in and forcibly remove a 69 year old doctor.

http://cdn.bgr.com/2017/04/united-passenger-removed.png?w=375&h=220&crop=1

Yeah, that looks "fair" to me too.

They weren't even following their own policies on compensation when they capped compensation at 800$.

Know your rights for involuntary bumping
*If you are bumped involuntarily and the airline arranges substitute transportation that is scheduled to get you to your final destination (including later connections) within one hour of your original scheduled arrival time, there is no compensation.

*If the airline arranges substitute transportation that is scheduled to arrive at your destination between one and two hours after your original arrival time (between one and four hours on international flights), the airline must pay you an amount equal to 200% of your one-way fare to your final destination that day, with a $650 maximum.

*If the substitute transportation is scheduled to get you to your destination more than two hours later (four hours internationally), or if the airline does not make any substitute travel arrangements for you, the compensation doubles (400% of your one-way fare, $1300 maximum).

*If your ticket does not show a fare (for example, a frequent-flyer award ticket or a ticket issued by a consolidator), your denied boarding compensation is based on the lowest cash, check or credit card payment charged for a ticket in the same class of service (e.g., coach, first class) on that flight.