So say you work in an office and copier breaks down. Are you OK with getting docked on your review by your boss because you couldn't make a copy of his son's homework for him that day?
Regardless of the functional state of the copier I'm not going to make a copy of my boss's kid's homework for him. He's the dad and I'm not his slave.
And yet when a customer makes a stupid request that isn't the waiters job, they refuse to leave a tip because the server "had a bad attitude".
I don't know what you're talking about, you're being vague. ---