LogFAQs > #972678865

Every few months, the corporate head of my department comes in and asks us to start cold-packing and selling items that barely sell at all at our store, unlike other store locations. Never mind the time and energy added to making the extra food, walking that extra into the walk-in fridge, or cleaning the extra pans we need for other things. Then it barely sells, if even that, and the daily production sheet once again declines to mention those same few items by the end of the first month. Then a couple months or more pass and the same woman comes by and passes down the idea of doing the same stupid thing.

Meanwhile, I have been asking corporate for years to change our posted menu that looks needlessly esoteric and raises too many questions, complicating simple orders when simple customers are like "I want to build a meal," which means totally NOT whatever they think it does. Or people go dumb on the entree combos and miscount the entree items when, clearest of all on the damned menu, it's stated every combo including the one-entree ones comes with a side of rice or chow mein; like do the Kindergarten level arithmetic! But no, after a couple years of pointing this out in surveys and memos, no change has happened to the menu. A simple redesign would save us, and other store locations, on productivity, while making the simple customers happier since they could just take in just enough information, use it, and carry on with their simple lives. The previous menu was better, but one detail became irrelevant, and hjiknrwegflpohikgbjuwsdgfkljghsadfghkjgb corporate heads!