A letter from Amazon's CEO Amazon welcomes One Medical Dear Customers, Today, getting great health care is often too difficult and inconvenient. Typically, you have to find a doctor, make an appointment a few weeks in advance, and drive 15-20 minutes or longer to the doctors office. When you get there, you wait in the reception area for a while, get called by a nurse into an exam room, wait another 10-15 minutes or so, and eventually see a doctor for only a few minutes who often then prescribes a medication. Finally, you drive 20 minutes or more to the pharmacy and wait for the medication to be readyall while you or a loved one youre caring for arent feeling well. Its a lot of work; and lets face it, the system isnt working for customers or clinicians. At Amazon, were trying to improve the health care experience for customers. We started by building Amazon Pharmacy, with a broad selection of medications sent to you with reliable, free delivery. We then added RxPass, a new Prime benefit from Amazon Pharmacy, which for $5/month lets Prime members get as many medications as they need from a list of 60 medications frequently used to treat many common conditionsand shipping is free. We also recently launched Amazon Clinic, which offers a convenient, personalized, and affordable way to get medical advice and treatment for over 20 conditions (like migraines, allergies, sinusitis, and more) simply by messaging with a clinicianno appointments, no travel. Today, were excited to announce that One Medical has joined Amazon and our mission to make it dramatically easier for customers to get what they need to stay healthy. With One Medical, customers can connect with clinicians 24/7 via video chat or messaging if thats most convenient. Or, customers can choose to make an appointment same day or within days to visit any of One Medicals offices in many U.S. cities. If you need a specialist, One Medical works closely with lots of hospital systems and can help you get a referral and an appointment quickly. One Medical works with most insurance providers, and while you can of course get your prescription filled anywhere thats convenient for you, you can also choose to have it delivered to your door by Amazon Pharmacy. This is how primary care should work. For a limited time, to celebrate One Medical joining Amazon, you can now join One Medical with a discounted annual membership of $144 for the first year (a 28% discount), the equivalent of $12 per month, for new U.S. customers. Were just at the beginning of whats possible. Customers tell us there is a need to radically improve the health care experience, and we think we can help. At Amazon, together with One Medical, were determined to help make it easy for you to get the care, the medication, and other products and services you need to get and stay healthy. Wishing you good health, Andy Jassy Amazon CEO