LogFAQs > #969470571

Incidentally the Japanese version of the game is still running, it's only the English version that died off.

CoolCly posted...

but when it's a big company like Square Enix, keeping something like this up would be trivial.

You'd be surprised, Square Enix has shutdown A TON of mobile games over the years (they already announced server closure for that FFVII Battle Royale game). Though something like Record Keeper should have low maintenance cost since it's pretty much a browser game (and I recall that the Japanese version can be played off a web browser).

And while the English version wasn't making that much money it was still more than many mobile games out there that are still running. So I'm thinking it's possible that they didn't have the staff to keep the game running.