LogFAQs > #985544572

I have literally never chosen self-service if an option exists to interact with a human.

In most cases, if self-service is the only option, I will straight up leave the store and not buy anything.

Now that McDonalds has mostly shifted to an order screen in most franchises, I no longer go into McDonalds ever. I will pretty much universally use the drive-through only because that still involves a level of human interaction.

About the only place I'm willing to use an automated order screen is Wawa - and even there, I refuse to use the auto-pay terminal and will only pay for what I order at the counter with an actual cashier.

I loathe the all-digital future. The moment it went from "It's an optional convenience" to "It's slowly becoming mandatory" is the moment I turned against it.

Same reason I don't use smart phone apps. If a service requires an app, I will not use that service, period.