Lurker > TULPAMANCER

pupeye posted...

everyone gets to leave at 4 when all the customers are out at 4....

Yeah, that's pretty much how it works, with the exception of the closing supervisor (me) and the last remaining cashier. Doors get locked, everyone else goes to the back and clocks out.

"The customer doesnt have a responsibility to you since theyre giving you their business."

This is where you're wrong. Yes, they do have a responsibility to me, and to my employees, and that responsibility is simple: don't be a fucking douchebag when you know we're closed. It's real simple. You're being too much of an apologist. It's okay to admit customers are assholes.

Yeah, the penny-pinching really annoys me, too. I mean if something is marked several dollars lower than what it rings up, sure, make the point. But some people make a scene over literal pocket change and I just think "is $0.37 that important to you?" Jesus

Well, yeah, I know better now. But it's also the customer's responsibility to not be a deceitful asshat when a store supervisor is being gracious enough to let him in after the doors have already been locked in the first place. We established a social contract.

"We're closed."
"I only need to get a roll of blue tape."
"OK, I'll let you in very quickly so you can get the tape."

As soon as that person starts looking for other items, the deal is broken and he can fuck right off. I don't give a shit who disagrees with me. It's my call as the supervisor. I giveth, I taketh away.

SugarFlakes posted...

All. The. Time. We also get calls that go like this:

*Phone Rings*

Me: Hello! *Insert Name of Store*! How may I help you?

Customer: Is this the name of the store you literally just said 3 seconds ago?

Me:Yes.

I love it.

Btw Im on your side TC. You did good.

Or when you need to repeat the same thing multiple times until they finally process it.

"Thank you for calling Ace Hardware, how can I help you?"
"Hi, I'm looking for a 5/8-11 galvanized bolt with a hex head."
"OK, let me go check and see if we carry that for you."
*two minutes later*
"Thank you for holding, unfortunately I'm only seeing 5/8-11 in stainless steel and zinc."
"You don't have it galvanized?"
"...no, sir."
"What did you say you have it in?"
"Stainless steel and zinc."
"Hmm... and it's 5/8-11?"
"Yes, sir."
"But you don't have it in galvanized?"
*internal rage*

Besides the fact that, to reiterate, even though I personally wouldn't mind much staying after a few minutes if I was the only one in the store, as the supervisor it is my obligation to look out for my employees. People have personal lives outside of work, relationships, responsibilities, what it might be. I'm not going to make over half a dozen people sit around twiddling their thumbs because some jackass who couldn't even be bothered to google or call first to see when we close wants to walk around the store for $0.10 bolts. Fuck outta here.

Turbam posted...

Of course, Crying Manbaby phil brooks didn't move out of the way immediately.

eh? He leaned down to pick up his briefcase, then once he noticed Undertaker's signal, he backed up a bit -- he was already toward the side anyway.

Muflaggin posted...

So...YOU let them in and you're bitching about it? Got it.

So... YOU are going to conveniently ignore all the details? Got it.

This was back in 2008 during the "farewell" for Ric Flair (yeah I know, lol). Anyway this shot is from the audience, showing that as Flair motions for his family to exit the ring, Undertaker raises his arms at the bottom of the ramp and makes a "make way" gesture, immediately prompting nearly 100 WWE superstars and personnel to split the entrance ramp.

2:20 in the video:

https://www.youtube.com/watch?v=WPxa6VGZC6M

^ re-read that

Like let's say a dog or a bear saw a shirtless bodybuilder, would there be a sense of intimidation compared to some scrawny dude, or do you think they don't really notice physique so much as overall body size?

aurlen posted...

I've never seen 12 employees in an Ace Hardware at any given time, much less at close. You should be sending most of them home before then.

12 is an exaggeration, lol. Today there were... let's see, 8.

gatorsPENSbucs posted...

They should have told you everything instead of trying to be cute and not say it all. Good on you for not letting them continue on.

If they had told me "blue masking tape, beware of dog sign, screws..." (and whatever else they potentially wanted), I doubt I would've let them in. And I suppose they knew that. But yeah, ain't playing that game.

QassTank posted...

I used to do this too. Sooooo many people think going into a restaurant or retail store right at close and taking their time is acceptable. If I am going near close, I am going to be as fast as I possibly can to get out before closing time.

I got those all the time when I was managing a bbq restaurant. To be fair, I was there several hours before we opened...

Were you obligated to answer those calls due to the nature of the establishment? We get any calls at Ace Hardware even one minute before we open or one minute after closing, we don't answer

QassTank posted...

I used to do this too. Sooooo many people think going into a restaurant or retail store right at close and taking their time is acceptable. If I am going near close, I am going to be as fast as I possibly can to get out before closing time.

We do get considerate customers like you, too, to be fair. The ones who show up with 15 minutes to spare and say "I know you're closing soon, I'll try to be quick." Then you get the queefs who show up at 2 minutes to close and wanna look at paint color swatches lmao

LightHawKnight posted...

When I still worked at my family place, after a few assholes just show up last minute and overstay their welcome, whenever I get a call what time we close, I always told them half an hour earlier than we actually lock the doors so they show up half an hour before closing instead of at closing.

Kind of off-topic, do you ever get those calls when, after you answer, they ask "are you open?"

Shit cracks me up. Nah, bro, we're not open. I just happen to be here, sometimes they let me sleep in the warehouse.

Lost_All_Senses posted...

It just so happens Ive worked retail since I was 3. Worked in a retail store in every state in this beautiful country, except for the stupid unattached ones. And I've never done this to a customer. I actually give my customers ice cream on the way out. And I have dairy free ice cream for our lactose intolerant customers. That way they don't feel left out. I also haven't assaulted a customer in 2 months. Anything to show them I put them first. Cause the customer is always right. Even if they're currently lying about you in a legal trial.

k

LightHawKnight posted...

Should have never let him in.

I'm just gonna start having the doors locked at one minute to close and if anyone comes to the door, I'll tell them "all the registers have been closed." Done deal. Enough with this crap.

And just to reiterate to those ITT defending the customer or thinking I was too harsh:

It went from "I just need to grab a roll of blue masking tape" to "now that I have the tape, where do you keep those BEWARE OF DOG signs?" to "now that I have this sign, I need to get some screws..." etc.

Who knows how many random items he would've tried to snag while in the store. Meanwhile, at this point it's after closing time, and I've got a bunch of workers standing around who would like to go home after dealing with customers all day.

I'm not gonna stand around and waste time just to find out how many things this guy is gonna grab. He said blue tape only, that's all I should've let him grab.

Umbreon posted...

I like this Ed fellow already.

He's so damn funny. I'm usually too nice to people (despite what this topic may imply lol) so a lot of times I vent vicariously through Ed. It's unbelievable especially in a hardware store what people expect you to be able to just... psychically pull from their head. Ed's go-to line is "I don't have a ouija board."

Lost_All_Senses posted...

....so, the story is that a guy came in, thinking he was gonna get one thing. Then he realized he wanted something else and didn't realize it was a big deal. Then when you announced it was a deal and he realized it, he immediately left.

Damn. Sounds like a real piece of shit.

The door was already locked when he walked up. It doesn't take a goddamn brain surgeon to see we're all ready to pack it up, and the only reason I let him in in the first place -- and again had him reiterate -- is that he only needed a roll of blue masking tape. It wasn't some fucking epiphany, he knew what the Hell he was doing. No sympathy. If you work retail, you'd understand.

Umbreon posted...

Oh they don't care. Rules don't apply to them because "The customer is always right". Especially when they aren't.

Yeah, I hate that "customer's always right" mantra. Such bullshit. Which is one of the nice things about Ace Hardware, because even though it's a corporation, it's a cooperative, so each Ace Hardware is its own franchise, with its own separate owners. Ergo, if there's a dispute between us and a customer, the customer won't always get their way, particularly if our owners agree with us.

So many things we've had to put "non-returnable" stickers on because people buy something, you can tell they used it, then they return it. That's like renting, but for free. Uh, fuck that. You "don't want" this sledgehammer, all of a sudden? Fuck outta here.

FaultyCircuitry posted...

I wish I could physically throw those kinds of idiots out. Absolute filth.

It's just the unmitigated gall and arrogance to think "I'm going to hold up all twelve of these workers because I want to get [insert stupid non-emergency thing here.]"

If I go to a place and see they're closing, I'm turning around and going home unless it's an absolute fucking emergency -- like a pipe burst or something. What happened to this common courtesy?

By the way, one of my fellow supervisors is an older guy named Ed, former NYC policeman. He's got zero tolerance for bullshit with customers, which cracks the rest of us up. When he's the closer, he'll tell people very sternly "you have exactly three minutes. If you need to, run." lol

Duchess_Satine posted...

Its 2022 and theres still people who dont know how to use google to check closing hours.

Exactly! you can Google our store, go to Ace Hardware's website, call us, whatever, there are many, many, ways to find out how long we're open. I'm not gonna be made to feel like an asshole because some johnny come lately parks his car at 4:00 and gets pissed that I have the doors locked. Oh, sorry, not sorry?

Robot2600 posted...

Sorry dude, I've definitely worked retail and if I'm gonna let the customer in the store I might as well not be a dick about it. Lose my cool at a customer? unlikely.

I was a manager at a used video game store (local, not gamestop) for 2.5 years (2017-2020).

I had that customer all the time. It just didn't piss me off, idk. I was on the clock, it was w/e.

I wasn't nasty about it, just made myself clear that they could grab the dog sign and the tape and check out, and I wasn't going to let them buy anything else. They actually even thanked me for letting them in the store. I ain't playing with that shit.

Personally, it wouldn't bother me if I was the only one working. But (1) he lied to me in the first place, which pissed me off; and (2) I've got several employees who by company policy cannot leave until all the customers have left and the doors have been locked for good, I'm not going to hold them up for some schmo. The arrogance of some of these people is astonishing.

Ajiri posted...

What kind of store close at 4? People get off work at 5 or 6 lmao

Uh, today's Sunday, bro.

BigBopper225 posted...

He was resisting like a motherfucker.

Gee, if only there was special training for how to subdue someone who is resisting without, like, beating the shit out of them. Oh, wait...

Robot2600 posted...

u let them in. shoulda let them get all their shit.

And just a reminder since you probably have never worked in retail, but never, ever, ever be that customer who gets into a store just before closing time, and think that gives you the right to take your sweet old fucking time meandering through the aisles.

We CLOSE at 4. That means we want every single person OUT by 4.

Robot2600 posted...

u let them in. shoulda let them get all their shit.

We close at 4:00. They are lucky I let them in at all, and I only did that because he told me "I only need to get a roll of blue masking tape." I'm not going to hold up all of my employees for some random schmuck who lied through his teeth from the get go.

I work at an Ace Hardware store in Florida. Today I was the floor supervisor, open to close (9-4). Once we hit ten minutes to close, we start getting everything ready, making announcements, etc.

Anyway, we've got one last customer in the store checking out, and I have the doors preemptively locked at the cusp of 3:59, when a customer outside walks up to the door. I motion to him that we're closing, and he says "I just need to get a roll of blue masking tape!"

Feeling nice, and knowing that the tape is down aisle 2, therefore not far from the register, I opened the doors and asked him again, "you only need to get blue tape?" and he said yes. At this time I realized that he had a friend with him.

So I let them in, the other customer who was checking out leaves, and I lock the doors -- no more customers today. I tell them to try to make it quick, so within 15 or so seconds I see them walking out of the aisle with their pack of blue masking tape.

Then the main guy asks "oh, do you guys have those 'BEWARE OF DOG' signs?" so at this point one of my co-workers motioned him to follow him to the back wall real quick, where we have those signs -- and I'm already annoyed, because he told me only blue masking tape.

Then I hear him and his buddy talking about "oh, we need screws for this sign" and I just said fuck it and yelled loudly, "Guys, come on, get your sign and let's get outta here. Everyone wants to go home."

And no, I did not allow them to search for the goddamn screws. I let you in because you said you were only getting blue masking tape. This isn't going to turn into a shopping spree.

Fuck.

"I'm gonna fall riiiiight... here!"

https://ibb.co/1ZDHywG

Bump

Danny and Sandy:
https://gamefaqs.gamespot.com/a/user_image/9/0/3/AAfIrhAADlOX.jpg

Kenickie and Rizzo:
https://gamefaqs.gamespot.com/a/user_image/9/0/4/AAfIrhAADlOY.jpg

Putzie and Jan:
https://gamefaqs.gamespot.com/a/user_image/9/0/5/AAfIrhAADlOZ.jpg

Doody and Frenchy:
https://gamefaqs.gamespot.com/a/user_image/9/0/6/AAfIrhAADlOa.jpg

Sonny and Marty:
https://gamefaqs.gamespot.com/a/user_image/9/0/7/AAfIrhAADlOb.jpg

Pepys_Monster posted...

Its overwhelming, tbh.

It is. It is my belief that human recognition of mortality, of our inevitable demise, is the greatest contributing factor to the human drive for greatness, for better or worse. So far as we can tell, we are the only animal sapient enough to truly intuit death--not just when it's at our doorstep.

Even more disquieting, TC, is to ponder the absence of the universe--going beyond the mere death of one mortal, and trying to contemplate the complete non-existence of everything, even space, time and reality. Sometimes, if you meditate and focus on this mental exercise deeply, you will feel for the briefest moment that oblivion, that utter nothingness both terrifying and awe inspiring in its infinity, enter your understanding--until your mind snaps back into our plane, unable (or perhaps unwilling) to peer into the abyss.

Death is merely a horizon, and a horizon is nothing save the limit of our sight. When that inevitable day comes that we shed our mortal coil, the epiphany of either oblivion or elysium awaits--either way, eternity.

https://gamefaqs.gamespot.com/a/user_image/9/5/4/AAfIrhAADk_i.jpg

What say ye?

Bad_Mojo posted...

Chocolate

You can use a lot of things to turn vanilla into chocolate.

what?

UnholyMudcrab posted...

I feel that chocolate always overpowers the other flavors.

Best is eating vanilla first, then chocolate. Makes the choc taste even more intense.

As a kid, I would have voted for strawberry.
As an adult, I am voting for vanilla. It's too bland, and "chocolate + strawberry" is unique enough a combo to still feel special.

well?

https://www.youtube.com/watch?v=1Q_93CFXJk0

Turtlebread posted...

Deadlift/bench/squat?

Nowhere near as impressive, partly because I broke my back in 2007 so certain moves are bad for me, and also partly because I'm hoping to get into arm wrestling hence the focus on my arms

ZMythos posted...

How come I can't see the weight going up when you pull on the cable?

I think I was raising my phone with my left hand at the same time I was doing the curl, so it's hard to tell. Look at the bottom 345 plate and the silvery metal bar that's below it, at the beginning they abut, after the curl you'll see a gap between them.

So, I'm able to do the complete stack (345 lbs) on the biceps curl machine, using only one arm. In the video you'll see that I also hold it for an isometric burn for about 10 seconds. Not sure what this equates to in terms of weight parity, since obviously the machine makes the lift easier, but still, this wasn't easy.

Video:

https://www.veed.io/view/9df67a85-5d02-4d68-875a-f29612d954e1

Danny sings "Took her bowling... in the arcade" and while singing this, he makes a "come hither" motion with his two fingers, the innuendo being that he fingered Sandy in the arcade, and the "bowling" is a euphemism for the finger placement.

During the "Greased Lightning" song, Danny says the vehicle is a "real pussy wagon."

WTF O_O

J03can posted...

Almost impossible for me to not cry watching this
5 stars

I also can't hold it together in independence day when the first lady dies

same