Customer service seems to be dead

Current Events

Page of 4
Current Events » Customer service seems to be dead
NittanyLions23 posted...
and I will refuse to do business with them forever now that they stole $70 from me.

I hope losing thousands of dollars was worth it to them.
That's the platitude they all use, and no one cares when you say that. You're 1 customer, the business will continue without you.
Carpe petat
GeraldDarko posted...
That's the platitude they all use, and no one cares when you say that. You're 1 customer, the business will continue without you.

A lot of times they're full of shit anyway. "I'm never shopping here again!" Yet a week, or maybe a month later...
THE FIGHT WILL CONTINUE, AS LONG AS THE AMERICA INSIDE MY HEART IS STILL ALIVE
Post #153 was unavailable or deleted.
GeraldDarko posted...
That's the platitude they all use, and no one cares when you say that. You're 1 customer, the business will continue without you.

few thousand dollars here and there starts to add up.

Specially, over the years.

My father is going to be purchasing a lot of product, but not from that dispensary.

Very simple to understand
We had 24 hour Walmarts and $1 McChickens...
We had it all...
I definitely agree. There is no more accountability for when companies make mistakes. The customer just has to deal with it and no customer service rep cares about their job enough.
Jackie Chan is the nicest guy but everyone wants to mess with him - Pablo Francisco
alfred_ashford posted...
I definitely agree. There is no more accountability for when companies make mistakes. The customer just has to deal with it and no customer service rep cares about their job enough.

I think its the pandemic effect.

Everything changed in 2020.
We had 24 hour Walmarts and $1 McChickens...
We had it all...
TC's dad is the one that broke it cause he bought the wrong kind spoiler alert.
THRILLHO
Aristoph posted...
Customers have always been entitled pricks. Employees are just finally starting to not take the bullshit anymore.
Speak it! Customers are jerks.
Ike is the best Fire Emblem character!
Formerly known as master_m11
NittanyLions23 posted...
few thousand dollars here and there starts to add up.

Specially, over the years.

My father is going to be purchasing a lot of product, but not from that dispensary.

Very simple to understand


OFFS, they'll be fine. They probably already forgot who you are.
By Grabthar's Hammer....what a savings.
Damn, looks like customer service got TC.
DI MOLTO!
NittanyLions23 posted...
few thousand dollars here and there starts to add up.

Specially, over the years.

My father is going to be purchasing a lot of product, but not from that dispensary.

Very simple to understand

And the world will move on. The success of the business won't teeter on you and your dad not being shopping there, and they will forget you exist. You'll still be telling yourself how sorry they are.
Carpe petat
NittanyLions23 posted...
I think its the pandemic effect.

Everything changed in 2020.

100% this is what it is. Ever since the oandemic i have noticed none of my shit coworkers have been fired "because its too hard to find workers".
Jackie Chan is the nicest guy but everyone wants to mess with him - Pablo Francisco
Ill abuse the fuck out of whoever I want

Now this may be the pessimist in me, but I think someone taking this kind of stance after being wronged by one employee one time on one day probably isn't the bastion of kindness or reasonability they claim to be.
Usopp Hammer! Usopp Hammer! Usopp Hammer! Usopp Hammer!
My 3DS FC: 2552 - 1634 - 4099
The only time I give good customer service is if I'm talking to a girl I'd fuck or if my boss is around
GT My Lord Shadow
"Your Grace, please, the people have surrendered..." "I didn't offer surrender."
Post #165 was unavailable or deleted.
Rip TC's personal echo chamber. His blocks has been invalidated by the banhammer so anyone with access to this board can see and post in this topic.
Lol at everyone taking literal buttsage seriously.

Also lol at anyone taking JMO seriously with a sig like that.
Currently playing: GTA trilogy, Super Mario Wonder
Convicted criminal Donald Trump: Inmate No. P01135809
Post #168 was unavailable or deleted.
The worst thing about an account getting banned is how all their posts are suddenly visible to anyone they have blocked.

That shit should just get deleted. Wiped from the servers. They were banned for a reason, don't leave their shitstains around to pollute the boards.
So! You want to hear a story, eh?
I work in retail as the general manager of a liquor store.

I like my job. I get paid decently(and know how to move up to make more should I want to) and the hours are pretty good. But, the main reason I don't mind is because I run a state owned liquor store in a state that is still control. So, I don't have to ask people to sign up for credit cards and memberships, phone numbers, e-mails. I have no real quotas or goals to meet, corporate won't fold and give customers what they want(if I follow policy, I followed policy too bad). It's retail but a better version of it only because it isn't so corporatized and stupid.

I've poached two employees from the Dollar Tree in the plaza because they weren't being treated well over there and at my store they work less and get paid more, and the work is more fulfilling because it isn't the same as general corporate retail.

All this being said, I sympathize with people at their ropes end when they work a retail job making $9 an hour, have to deal with stupid and toxic management(because the company sucks, nobody can be happy at work. managers just can make it somebody elses problem), idiotic asshole customers. I can't blame anybody for snapping or being rude if rudeness is given. I practice good customer service habits in my store, but the foundation is there. I like my job, I like my coworkers, "corporate" isn't so bad, and customers aren't so bad. I can actually enjoy myself and my job as a result, and good customer service follows.
Why did you take me off ignore/block?
triple down


M_Live posted...
I've worked customer service-oriented jobs since my early 20s, starting in retail, moving to a CS phone position; and getting promoted within that company to a data entry-esque position but I still have to deal with customers. After a while you just get fucking burned out on dealing with entitled assholes. It's one of the biggest reasons I want to get out of my field of work, but I'm discovering it's hard to make a career change when most of your skillset lies in one field & you're in your 30s. That in turn just further lowers morale. I'd imagine it's a pretty common sentiment at this point; you just get tired of faking kissing ass & we're largely not paid enough.


Sums it up nicely. Im in the same boat too. Im gonna be 40 in a few years and I have no idea what to do career-wise. Im living comfortably enough, but Im not so ignorant that Im unaware that this will end up not being sustainable. It sucks.

I'll trade with anyone that has a jacuuuuzziiiii
rexcrk posted...
Sums it up nicely. Im in the same boat too. Im gonna be 40 in a few years and I have no idea what to do career-wise. Im living comfortably enough, but Im not so ignorant that Im unaware that this will end up not being sustainable. It sucks.
I'm just gonna start ignoring people who don't like me
triple down
Post #174 was unavailable or deleted.
PraxagoraKassan posted...
I'm just gonna start ignoring people who don't like me


What does this have to do with my post?

I'll trade with anyone that has a jacuuuuzziiiii
Thing Is the c word is not a word for white people in general. It means an uncivilized, uneducated white person. If someone called me that, I think I would give them a look of surprise, or laugh, cause I look nothing like a hillbilly. Now, on the other hand, if someone called me the h word, that would sting a little more.
Getting high and playing video games is the best! I swear to ducking God!
shockthemonkey posted...
He got banned
You're next
triple down
Post #178 was unavailable or deleted.
PraxagoraKassan posted...
You're next
DAm that didn't last long. Good job Mods.
"I will either find a way, or make one."
Hannibal Barca
One posted...
Rip TC's personal echo chamber. His blocks has been invalidated by the banhammer so anyone with access to this board can see and post in this topic.

oh wow didn't know it worked like that
WingsOfGood posted...
oh wow didn't know it worked like that
lol kinda funny in a way.
"He may be Mr. Clean, but his soul will always be dirty!"
havean776 posted...
DAm that didn't last long. Good job Mods.

You kidding? That account was on all season.

My resolution - the next time the Eagles are in the Superbowl, I'm going!
February 10th, 2023
Baha05 posted...
lol kinda funny in a way.

I made a thread saying it should work this way not knowing it did!
mustachedmystic posted...
Thing Is the c word is not a word for white people in general. It means an uncivilized, uneducated white person. If someone called me that, I think I would give them a look of surprise, or laugh, cause I look nothing like a hillbilly. Now, on the other hand, if someone called me the h word, that would sting a little more.

Exactly. This is how I knew saying tc got what he deserved was correct.
If tc was a minority his first complaint and title of thread would not have been "customer service is dead" but instead how racist people are.
Which shows how little effect the C word did as his real complaint is not about racism.
That and total disdain for minimum wage workers. It was obvious this was a "this happened" type of story and the type of person tc was after that.

Was crazy a user tried to go off on me so unaware then it came out it was the C word.
Current Events » Customer service seems to be dead
Page of 4