Current Events > You walk up to an empty line at Chipotle, but THIS happens. What do you do?

(+) Yeah! (+)

There's not a soul in line at Chipotle, you are excited you can just walk up, get your order made real quick, and bounce.

You get to the counter. There's an employee there at the tortilla station, but they're greeting you with the button on the top of their hat as they stare face down at slips of paper while they crank out online/call-in orders at breakneck pace.

One minute passes, you haven't been acknowledged. Possible they haven't seen you or didn't hear you come in. You say hello politely, like "hello," as opposed to rudely, like "uhh hello?"

The employee responds and says "Hello, I apologize for the delay, I'll be with you in just a moment."

Four minutes pass. The employees, including the one in front of you, continue to crank out orders as new slips of paper continue to dominate their attention. The paper is their shepherd, you are nothing.

It's been five total minutes now since you got to the front of the line and your order has not begun to be made yet. Once more, you politely, but more firmly too, ask the employee, "excuse me, I don't mean to be rude because I do see you are working, but I'd like to begin my order." You are met with a still-trying-to-be-friendly-and-understands-your-frustration "I apologize again, we are just mobbed with online orders along with a big catering order. I'll be with you as soon as I can."

You push back a hair and ask how long they think it will be. They say, "I'll be with you as soon as I can."

At this point, it's been about six minutes. You understand the employee likely has orders from management to prioritize online/larger orders and recognize it's not the employee's fault, but you've hit a point where action needs to be taken.

After two more minutes pass, you still aren't further acknowledged. You embrace inner Karen (even though it is justified at this point) and ask for a manager / shift supervisor. The employee yells to the back area, "Manager, can you come out here real quick?" while still maintaining their stream of paper slip instructions. The manager comes out after a minute, you explain the situation. The manager says, "I understand the frustration. I've got orders from our district team and Chipotle corporate that online orders and larger orders are to be prioritized, and unfortunately we are swamped today. Employee here is doing their job as instructed and will be with you just as soon as they can."

You press and say "I'm not this type of person and really don't want to be a nuisance, but can I get any sort of coupon or discount today? Like I said, I've been standing here for about ten minutes now, first in line the whole time, and my order hasn't even begun." The manager hurriedly walks over to the cashier, points to you, and returns to you. "I've just instructed Cashier to give you 50% off your order for the inconvenience. I do apologize, but I need to head back now and want to thank you for coming in" and hurriedly walks to the back area before you have a chance to formulate a response.

What do you do at this point?

Holy fuck thats a long scenario. I didnt even read it. Remember to be concise with words my friend.

Aint nobody got time to read all that.

Aint nobody got time to read a fake scenario friend

If I went to Chipotle I certainly wasn't doing anything productive with my life. I can wait.

Sounds like my pharmacy.

i dont like chipotle so id leave

Tl;Dr

You walk into a Chipotle. It's a ghost town inside; no one else but you. However, employees are working at break neck speeds to complete any online orders coming in, and there are A LOT. You walk up to the counter to begin your order, but the employee doesn't even acknowledge your existence. A few times you try to get the employee's attention to prep your order, but no dice as you're constantly met with "I'll be with you shortly".

Ten minutes later, you've had enough and call for a manager. Manager comes, tells you that all online orders are top priority, and the employee will be with you asap. You ask if they can give you a discount for the wait, and the manager agrees to give you a 50% discount on your order. Before you can respond, the manager goes back to work on the online orders. What do?

Unlikely scenario as Chipotle isn't avaliable in my country