Current Events > My PS4 is dying, and it's less than a year old D:

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lww99
09/06/19 10:19:46 AM
#1:


Im starting to get these hiccups while playing games, its on 2 or 3 different games, so I know its not corrupt data.

The hiccup will include the sound cutting out temporarily, or the whole system will freeze for about 5-10 seconds. Then be fine momentarily, and start acting up again.

Turning it off/resetting does nothing

Didnt start happening until I played Days Gone....
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ChrisTaka
09/06/19 10:20:30 AM
#2:


That's tuff
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user-2
09/06/19 10:21:26 AM
#3:


Try deleting game data of games you no longer play. Free up space.
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Strider102
09/06/19 10:22:45 AM
#4:


Patched or unpatched Days Gone? If unpatched DG does have quite a few bugs, patched still has framerate issued but most issues have been fixed.
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user-2
09/06/19 10:23:31 AM
#5:


Now, I'm terrified of playing Days Gone
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#6
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Solid Sonic
09/06/19 10:24:07 AM
#7:


Wouldn't that be a warranty matter?
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Strider102
09/06/19 10:25:34 AM
#8:


Also what are the other games this is happening with?
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lww99
09/06/19 10:30:14 AM
#9:


Solid Sonic posted...
Wouldn't that be a warranty matter?


It technically is, but I need a copy of my receipt. Im calling GameStop to see if they can provide one.

Its happening with UFC 3 as well, havent tried anything else yet.

But its like totally unplayable
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lww99
09/06/19 12:00:09 PM
#10:


The local GameStop doesnt keep receipts after 90 days, told me to call corporate.

I call them, and theres an hour wait time.

Fuuuu
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Solid Sonic
09/06/19 12:03:04 PM
#11:


Was it a preowned PS4?
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TheDreadedWave
09/06/19 12:04:13 PM
#12:


Did it shot up at 97 degrees?
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lww99
09/06/19 12:06:07 PM
#13:


Solid Sonic posted...
Was it a preowned PS4?


No, bought it new for RDR2. Got the pro bundle.

TheDreadedWave posted...
Did it shot up at 97 degrees?

Dont think its overheating. Apparently itll blink red when that happens.
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Solid Sonic
09/06/19 12:09:08 PM
#14:


TheDreadedWave is just memeing.
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lww99
09/06/19 12:10:20 PM
#15:


Yeah I remember the original topic (man fan)
Just figured it might be another way of asking if it was overheating
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kingdrake2
09/06/19 12:25:41 PM
#16:


my ps4 shut off by itself :(. i'm kinda prepared if it craps out on me.
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CADE FOSTER
09/06/19 12:27:03 PM
#17:


less than a year old is a Sony Matter send it to them they will fix it free
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inTaCtfuL
09/06/19 12:33:34 PM
#18:


dumb suggestion, maybe it's a loose hdmi port? i know my ps4 has that issue and sometimes randomly sound and video feed disappear/reappear back. maybe it's the same issue with you? doesn't seem like it but idk. lol
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lww99
09/06/19 12:35:59 PM
#19:


CADE FOSTER posted...
less than a year old is a Sony Matter send it to them they will fix it free


I need my receipt... working on that
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CADE FOSTER
09/06/19 12:38:00 PM
#20:


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sylverlolol
09/06/19 12:42:03 PM
#21:


...you don't need a receipt assuming its a new PS4, wat. You call Sony, they'll ask for the serial number, yadda yadda.
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CADE FOSTER
09/06/19 12:44:36 PM
#22:


sylverlolol posted...
...you don't need a receipt assuming its a new PS4, wat. You call Sony, they'll ask for the serial number, yadda yadda.

This unless he bought a warranty from a store then yeah he does
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lww99
09/06/19 12:45:20 PM
#23:


CADE FOSTER posted...
you dont need a receipt for that


You must visit PlayStation Service Request Support or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. -Sony
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user-2
09/06/19 12:47:34 PM
#24:


inTaCtfuL posted...
dumb suggestion, maybe it's a loose hdmi port? i know my ps4 has that issue and sometimes randomly sound and video feed disappear/reappear back. maybe it's the same issue with you? doesn't seem like it but idk. lol


That happens when you are using cheap HDMI cables and not the original SONY ones.
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CADE FOSTER
09/06/19 12:47:43 PM
#25:


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lww99
09/06/19 12:48:44 PM
#26:


CADE FOSTER posted...
used to be a serial number only did you call them you should


Yes I called that number, they confirmed I needed a receipt. Even with serial number, date of purchase, etc.
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CADE FOSTER
09/06/19 12:52:48 PM
#27:


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LordFarquad1312
09/06/19 1:03:50 PM
#28:


I would check if it's not your TV's HDMI port. I had issues when I bought my PS4, turned out the HDMI port of my old monitor was pretty much dead.

You know, to discard all possibilities.
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sylverlolol
09/06/19 1:07:04 PM
#29:


lmao that is exceedingly dumb...no one keeps every receipt they ever get
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DonaldClinton
09/06/19 1:07:33 PM
#30:


This is why you shouldve bought a console made by Anericans like the most powerful console of all time, The Xbox One X
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Zack_Attackv1
09/06/19 1:08:27 PM
#31:


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Zack_Attackv1
09/06/19 1:08:58 PM
#32:


DonaldClinton posted...
This is why you shouldve bought a console made by Anericans like the most powerful console of all time, The Xbox One X

Your gimmick is atrocious.
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DonaldClinton
09/06/19 1:09:39 PM
#33:


Zack_Attackv1 posted...
DonaldClinton posted...
This is why you shouldve bought a console made by Anericans like the most powerful console of all time, The Xbox One X

Your gimmick is atrocious.

I dont have a gimmick. You should triggered though
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SSJGrimReaper
09/06/19 1:09:52 PM
#34:


DonaldClinton posted...
This is why you shouldve bought a console made by Anericans like the most powerful console of all time, The Xbox One X


Typically I go to bed around 11 every night, so I'm well-rested and energized for work the next day.

Last night, I got into bed at 11 as usual, but when I closed my eyes, I just couldn't fall asleep. My mind was racing. The Xbox One X is not only the most powerful console ever created, but it is also the smallest console on the market.

I tossed and turned in bed. I could not get comfortable. I called up my girlfriend, who goes to bed at 8pm (as women are wont to do). "Hey babe," I said. I could hear her shifting from her sleep. "I can't sleep. I keep thinking of how powerful Microsoft's latest console, the Xbox One X is. Never before has a home console been a 6 teraflop powerhouse before and contained 12GB of RAM."

"Babe," she said, "it's 11pm. I need my 16 hours of sleep so I can face a full day tomorrow of being indecisive about what I want to eat for every meal. Why are you so concerned with such raw power so late at night?"

I howled with disgust. "Woman, listen to me," I screamed into the phone. "It is not every day that such a powerful console comes out. There has never been a console with such speed, yet such elegance, and there never will be again, at least until Microsoft makes the next Xbox. If you cannot understand this situation then perhaps we should see other people."

With that, I hung up on my ex-girlfriend and chucked my iPhone across the room. It smashed against the wall and landed into a pile of my other broken iPhones. Now I am exhausted at work and the Xbox One X is still the most powerful and smallest console on the market.
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sylverlolol
09/06/19 1:16:51 PM
#35:


SSJGrimReaper posted...
DonaldClinton posted...
This is why you shouldve bought a console made by Anericans like the most powerful console of all time, The Xbox One X


Typically I go to bed around 11 every night, so I'm well-rested and energized for work the next day.

Last night, I got into bed at 11 as usual, but when I closed my eyes, I just couldn't fall asleep. My mind was racing. The Xbox One X is not only the most powerful console ever created, but it is also the smallest console on the market.

I tossed and turned in bed. I could not get comfortable. I called up my girlfriend, who goes to bed at 8pm (as women are wont to do). "Hey babe," I said. I could hear her shifting from her sleep. "I can't sleep. I keep thinking of how powerful Microsoft's latest console, the Xbox One X is. Never before has a home console been a 6 teraflop powerhouse before and contained 12GB of RAM."

"Babe," she said, "it's 11pm. I need my 16 hours of sleep so I can face a full day tomorrow of being indecisive about what I want to eat for every meal. Why are you so concerned with such raw power so late at night?"

I howled with disgust. "Woman, listen to me," I screamed into the phone. "It is not every day that such a powerful console comes out. There has never been a console with such speed, yet such elegance, and there never will be again, at least until Microsoft makes the next Xbox. If you cannot understand this situation then perhaps we should see other people."

With that, I hung up on my ex-girlfriend and chucked my iPhone across the room. It smashed against the wall and landed into a pile of my other broken iPhones. Now I am exhausted at work and the Xbox One X is still the most powerful and smallest console on the market.

this still gets me every time
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fireball2020
09/06/19 1:17:03 PM
#36:


Fan in my PS4 died less than a year after buying it, Sony wouldn't fix it for me cuz I didn't have a receipt. Luckily the fan was easy to replace myself, and I'm glad that's the only problem I had
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lww99
09/06/19 1:19:02 PM
#37:


I still hear the fan kicking on, or maybe its just the system being loud af
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Shablagoo
09/06/19 1:20:48 PM
#38:


I think mine is on its last legs as well :( but weve had it since launch or a year after launch.

I will be so sad when it happens
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lww99
09/06/19 1:23:52 PM
#39:


I would understand more if that were the case ugh

Oh and I guess getting it repaired/replaced takes 4 long weeks!

Gonna be brutal lmao
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kingdrake2
09/06/19 4:55:28 PM
#40:


lww99 posted...
I would understand more if that were the case ugh

Oh and I guess getting it repaired/replaced takes 4 long weeks!

Gonna be brutal lmao


it's during the work/school year. won't be so bad >< there's also option B which is to buy a new console.
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lww99
09/06/19 4:57:54 PM
#41:


I just bought a new car last week, money is super tight.

I've called their corporate line EIGHT times today, each time its been an hour+ wait. What the fuck are they even doing over there?

And I can't find my box/receipt so...
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CADE FOSTER
09/06/19 5:00:50 PM
#42:


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lww99
09/06/19 5:01:11 PM
#43:


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HasaDiga
09/06/19 5:01:18 PM
#44:


lww99 posted...
I just bought a new car last week, money is super tight.

I've called their corporate line EIGHT times today, each time its been an hour+ wait. What the fuck are they even doing over there?

And I can't find my box/receipt so...


Hasa Diga Eebowai
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CADE FOSTER
09/06/19 5:02:15 PM
#45:


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lww99
09/06/19 5:03:20 PM
#46:


CADE FOSTER posted...
https://support.playstation.com/s/repair-services?language=en_US

stop trying to call


Gamestop. Not sony/playstation.

Sony has answered promptly, and gave good service. They just cant do anything without proof of purchase.
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kingdrake2
09/06/19 5:03:53 PM
#47:


lww99 posted...
I just bought a new car last week, money is super tight.

I've called their corporate line EIGHT times today, each time its been an hour+ wait. What the fuck are they even doing over there?

And I can't find my box/receipt so...


damn. the fun is gone.
we know financial issues, we lived with them at times.
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CADE FOSTER
09/06/19 5:04:17 PM
#48:


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lww99
09/06/19 5:09:36 PM
#49:


CADE FOSTER posted...
Gamestop why they suck


Because thats where I bought the console/bundle
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CADE FOSTER
09/06/19 5:10:44 PM
#50:


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