Current Events > Why do so many employees bitch on r/TalesFromRetail?

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iClockwork
11/18/18 2:54:41 AM
#1:


Fuck give it a rest and do your job. Every story is a negative recollection of some customer who didn't act exactly how the employee wanted them to. All of them seem to be young kids who have this idea that they are always right and some punished minority.

I thought there would be some funny or heartwarming stories but nope just negative neds/nancys/whatever the trans equivalent name is.
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SauI_Goodman
11/18/18 2:56:39 AM
#2:


Back when I worked customer service I had a story for everyday. Since I've left customer service I've had zero. It really is the people.
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sktgamer_13dude
11/18/18 2:58:29 AM
#3:


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TheBiggerWiggle
11/18/18 2:58:39 AM
#4:


Tc has clearly never worked retail.
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ThyCorndog
11/18/18 2:59:10 AM
#5:


the customer is not automatically right
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Delirious_Beard
11/18/18 2:59:53 AM
#6:


here's a reply
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electricbugs2
11/18/18 3:00:19 AM
#7:


TheBiggerWiggle posted...
Tc has clearly never worked retail.

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OwlRammer
11/18/18 3:00:49 AM
#8:


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ledbowman
11/18/18 3:00:59 AM
#9:


Because who the fuck cares. Get over it.
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iClockwork
11/18/18 3:03:56 AM
#10:


Na the fact that they have to flock to the subreddit to moan indicates they are probably the problem in the first place. Are there bad customers? Sure. Are 99% of cutomers bad like these employees make it out to be? No.
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Rika_Furude
11/18/18 3:05:23 AM
#11:


TheBiggerWiggle posted...
Tc has clearly never worked retail.

TC doesnt work at all. But even if he did, whats wrong with never having worked retail?
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Guide
11/18/18 3:07:00 AM
#12:


When I see topics like this, I just think that tc identifies too deeply with what people complain about, and doesn't want to admit how garbage they are.
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iClockwork
11/18/18 3:10:35 AM
#13:


Rika_Furude posted...
TheBiggerWiggle posted...
Tc has clearly never worked retail.

TC doesnt work at all. But even if he did, whats wrong with never having worked retail?

I love my job. I travel and very rarely do I have to act like some corporate or professional shill. I get to gamble and drink while working and the locations and projects are constantly changing.

I'm blessed to have fallen into this line of work.

Guide posted...
I just think that tc identifies too deeply with what people complain about, and doesn't want to admit how garbage they are.

I admitted there are some bad customers but not as many as they complain about.
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MabusIncarnate
11/18/18 3:11:21 AM
#14:


TC obsesses over ridiculous things like people saying "we" when referring to or talking about their favorite sports teams, phrases like "we won!" are topics he's willing to post about and persist in for days on end and viciously defend.

It's best to just smile and move along.
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kayoticdreamz
11/18/18 3:11:22 AM
#15:


I think everyone should be forced to work customer service retail for at least two years. It will beat your ideology out of you and force you face the reality of people including taboo topics we aren't allowed to talk about.
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kayoticdreamz
11/18/18 3:12:31 AM
#16:


iClockwork posted...
I admitted there are some bad customers but not as many as they complain about.


unless you've been in the hell known as retail, you don't get to say this.

customers are absolutely as bad as people say, hell they are worse, so so much worse.
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Guide
11/18/18 3:15:20 AM
#17:


iClockwork posted...
Na the fact that they have to flock to the subreddit to moan indicates they are probably the problem in the first place. Are there bad customers? Sure. Are 99% of cutomers bad like these employees make it out to be? No.


So to be clear: Are most of these complaints, coming from individuals, saying that the majority of their customers are bad?

Or are you just conflating a bunch of complaints about single bad customers?
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iClockwork
11/18/18 3:16:26 AM
#18:


MabusIncarnate posted...
phrases like "we won!

You literaly said that becasue you were a fan and supported them that they won a championship.

kayoticdreamz posted...
I think everyone should be forced to work customer service retail for at least two years. It will beat your ideology out of you and force you face the reality of people including taboo topics we aren't allowed to talk about.

Or if you work in customer service...than provide adequate service and don't complain. I've had my boss and clients ask me to do dumb shit but I don't seeth over it, I just do it. They're the client.

Guide posted...
So to be clear: Are most of these complaints, coming from individuals, saying that the majority of their customers are bad?

Yes a majority of the time they claim all their customers are dumb, stupid, rude, aggressive, ungrateful, liars, theives, shoplifters.
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#19
Post #19 was unavailable or deleted.
MabusIncarnate
11/18/18 3:19:52 AM
#20:


iClockwork posted...
MabusIncarnate posted...
phrases like "we won!

You literaly said that becasue you were a fan and supported them that they won a championship.

kayoticdreamz posted...
I think everyone should be forced to work customer service retail for at least two years. It will beat your ideology out of you and force you face the reality of people including taboo topics we aren't allowed to talk about.

Or if you work in customer service...than provide adequate service and don't complain. I've had my boss and clients ask me to do dumb shit but I don't seeth over it, I just do it. They're the client.

Guide posted...
So to be clear: Are most of these complaints, coming from individuals, saying that the majority of their customers are bad?

Yes a majority of the time they claim all their customers are dumb, stupid, rude, aggressive, ungrateful, liars, theives, shoplifters.

Calm down little feller. What team do you even think I am a fan of?
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Banjo2553
11/18/18 3:19:57 AM
#21:


iClockwork posted...
Na the fact that they have to flock to the subreddit to moan indicates they are probably the problem in the first place. Are there bad customers? Sure. Are 99% of cutomers bad like these employees make it out to be? No.

No, but consider the ratio of employees and how many customers they see daily. They're almost bound to come across some nasty customer frequently even though most of them end up being nice. That's why you see so many retail workers complaining about rude customers.

Also if you're working customer service you're guaranteed to get shitty people. One time I saw some people get so mad that they couldn't return an item that they started vandalizing stuff and yelling at the top of their lungs. They had to be escorted out by AP and police. Also at our store they catch people trying to shoplift daily.
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SauI_Goodman
11/18/18 3:21:43 AM
#22:


I can't take credit for this quote but I used to be a people person. Til people ruined it for me.
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Guide
11/18/18 3:49:34 AM
#23:



Yes a majority of the time they claim all their customers are dumb, stupid, rude, aggressive, ungrateful, liars, theives, shoplifters.


Aint seeing it.
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Genocet_10-325
11/18/18 3:50:18 AM
#24:


Lmfao imagine responding seriously to an iClockwork topic
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Ving_Rhames
11/18/18 3:52:30 AM
#25:


TheBiggerWiggle posted...
Tc has clearly never worked

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pegusus123456
11/18/18 4:02:08 AM
#26:


iClockwork posted...

Or if you work in customer service...than provide adequate service and don't complain.

They are.

That's why they're telling the story on a subreddit rather than cussing out the asshole.
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iClockwork
11/18/18 4:02:57 AM
#27:


pegusus123456 posted...
They are.

If they were providing adequate service the customer wouldn't complain...
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Tactical_Spork
11/18/18 4:06:25 AM
#28:


iClockwork posted...
Na the fact that they have to flock to the subreddit to moan indicates they are probably the problem in the first place. Are there bad customers? Sure. Are 99% of cutomers bad like these employees make it out to be? No.

99% of customers are absolute fucking CHUDs who will amaze you with the implicatation that they even manage to draw breath without being instructed.
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Ving_Rhames
11/18/18 4:06:44 AM
#29:


iClockwork posted...
If they were providing adequate service the customer wouldn't complain...


Successful troll topic was successful.
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