Current Events > Those independent restaurant owners who have stupid "rules"..

(+) Yeah! (+)

pinky0926 posted...

Akagami_Shanks posted...

it's food, they need to grow up. If you don't want something to touch your food which is more important to you than it really is, then maybe you shouldn't offer it. If I ask for a plain burger with nothing on it but ketchup, give me a fucking plain burger with ketchup and shut up

I don't know what it is about you guys thinking that a restaurant must do whatever you demand. That's not how this works. They make a thing, you decide if you want it or not. Usually they give you some choices on how you can have it.

Like, there are plenty of places that do exactly what you're saying too. Go to subway or burger king or nandos or really any franchise place and they'll bend over to give you whatever you want however you want it. Why is it such a problem that some places just want to make something specific? Are you going hungry? lol

You bought it with your money. After that point, they can shut the fuck up. It's yours and they have no say in what you do with your property.
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josifrees posted...

THe cabinet analogy is way too extreme. It's the equivalent of buying food and throwing away not putting ketchup on it. A better cabinet example would be buy this artisan cabinet and put a sticky hook on the side.

Also I could see some high class 5 star restaurant chef getting pissed but if you are just some random as chef in some random ass restaurant I don't give a fuck how great you think you are

The cabinet analogy was extreme just to illustrate the point. Chefs take pride in their food, generally they're not doing it just for the money. To them it's a craft, and they want you to experience that craft. Usually they are reasonable about choice too, but it's worth considering why they might not want you to alter the food.

Chefs (actual chefs, not frybreakfast cooks) work a high stress job doing ridiculous hours at low pay because they love making food.

Like I said, they have a reputation that they live on, and if someone comes in and fucks with their food and then leaves a bad review (this happens ALL the time) I can see why it would upset the shit out of them.
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If you got a problem with it... then show it with your wallet.
Eat somewhere else.
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1337toothbrush posted...

You bought it with your money. After that point, they can shut the fuck up. It's yours and they have no say in what you do with your property.

Refer to my firewood analogy.

Yeah, you can bet your ass if I was a woodmaker and people wanted my artisan designs just to use for firewood, I would turn them away at the door.
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If I'm paying for something I'll do whatever the fuck I want to it.
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pinky0926 posted...

1337toothbrush posted...

You bought it with your money. After that point, they can shut the fuck up. It's yours and they have no say in what you do with your property.

Refer to my firewood analogy.

Yeah, you can bet your ass if I was a woodmaker and people wanted my artisan designs just to use for firewood, I would turn them away at the door.

That's fine. Don't try to dictate after selling it, though. If they misrepresent themselves and use it for firewood, then too bad for you.
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1337toothbrush posted...

pinky0926 posted...

1337toothbrush posted...

You bought it with your money. After that point, they can shut the fuck up. It's yours and they have no say in what you do with your property.

Refer to my firewood analogy.

Yeah, you can bet your ass if I was a woodmaker and people wanted my artisan designs just to use for firewood, I would turn them away at the door.

That's fine. Don't try to dictate after selling it, though.

Sure, and that generally doesn't happen. To give a real world anecdote, the chef I lived with did this once early on in his career (took a plate off a customer because they covered a signature dish confit duck in ketchup), and he very nearly got fired. He learned it wasn't worth it and he was just being a bit of an ass.

Still, I understand why he was annoyed about it.
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It reeks far more of insecurity than it does "passion" or anything else. Like everyone else's but them is wrong and if even one things changed their entire dish would be ruined. Having passion for the restaurant means taking your patrons custom seriously and not acting like they're inconveniencing you exchanging money for services rendered.
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Frolex posted...

It reeks far more of insecurity than it does "passion" or anything else. Like everyone else's but them is wrong and if even one things changed their entire dish would be ruined. Having passion for the restaurant means taking your patrons custom seriously and not acting like they're inconveniencing you exchanging money for services rendered.

I think whether that's true or not depends on whether you think of that restaurant simply as a food service or an experience. Did you go there just to fill your belly, or did you go because you heard it was the best steak joint in town and you wanted to find out what the fuss was about?

Tell you what I don't understand. Going to somewhere because you've heard it's special and then altering all the food so it's just like how you'd have it at home. Why even bother? I mean it's your money, but I don't understand people who will fork out $50-100 to have steak just like they do at home. And if you order that tenderloin or whatever and then ask they don't season it, that you want it well done, and you want a side of ketchup...that's just what you'll get. A steak completely indistinguishable from what you had at home, but for $60. I can't imagine you'll be satisfied with that.

And the chef probably isn't happy either, because he just wasted a prime cut of beef.

Anyway, I'm playing devil's advocate here. Sure, a lot of these chefs and restaurants are unnecessarily snobby and don't respect their patrons. I do think that customers act entitled as shit too, though.
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pinky0926 posted...

josifrees posted...

THe cabinet analogy is way too extreme. It's the equivalent of buying food and throwing away not putting ketchup on it. A better cabinet example would be buy this artisan cabinet and put a sticky hook on the side.

Also I could see some high class 5 star restaurant chef getting pissed but if you are just some random as chef in some random ass restaurant I don't give a fuck how great you think you are

The cabinet analogy was extreme just to illustrate the point. Chefs take pride in their food, generally they're not doing it just for the money. To them it's a craft, and they want you to experience that craft. Usually they are reasonable about choice too, but it's worth considering why they might not want you to alter the food.

Chefs (actual chefs, not frybreakfast cooks) work a high stress job doing ridiculous hours at low pay because they love making food.

Like I said, they have a reputation that they live on, and if someone comes in and fucks with their food and then leaves a bad review (this happens ALL the time) I can see why it would upset the shit out of them.

*pours a ton of salt on food*
OMGIES THIS CHEF SUCKS WHY IS ALL HE FOOD SO SALTY
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If you eat it the way the chef tell you to eat it it's going to taste better
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Like here's a good example of what I'm talking about:

https://www.youtube.com/watch?v=lCc8IEvh70w

TL:DR - This reporter went out of his way to get a "gotcha" moment on Gordon Ramsay. The patron ordered a well done steak, and then they show Ramsay the picture and basically say "how can you be satisfied with this? You charge so much money and it's burnt to a crisp."

Well of course it is. You give a customer what they want and they'll find a way to complain about it anyway, but now someone is also trying to make you look like a conman.
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pinky0926 posted...

I think whether that's true or not depends on whether you think of that restaurant simply as a food service or an experience. Did you go there just to fill your belly, or did you go because you heard it was the best steak joint in town and you wanted to find out what the fuss was about?

Tell you what I don't understand. Going to somewhere because you've heard it's speiial and then altering all the food so it's just like how you'd have it at home. Why even bother? I mean it's your money, but I don't understand people who will fork out $50-100 to have steak just like they do at home. And if you order that tenderloin or whatever and then ask they don't season it, that you want it well done, and you want a side of ketchup...that's just what you'll get. A steak completely indistinguishable from what you had at home, but for $60. I can't imagine you'll be satisfied with that.

Anyway, I'm playing devil's advocate here. Sure, a lot of these chefs and restaurants are unnecessarily snobby and don't respect their patrons. I do think that customers act entitled as shit too, though.

A $100 steak shouldn't taste the same as what you make at home just because you want it extra rare or ask for a different side. That's what I'm talking about, the idea that somehow a dish goes from gourmet to bland the instant you change something. Now, sometimes customers can be dicks, sure. I won't fault someone for rebuking a customer that's complaining that they can't have their burger animal style. But if you actually take pride in running a restaurant, it means accommodating people who may not all have the exact same tastes. Frankly, when a restaurant is up it's own ass about not offering substitutions, all it does is make me suspect the food's not made to order in the first place.
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It's fine if that's how they want to operate but I'm walking out without paying and writing a review saying the chef is a pretentious dick. I won't say anything bad about the food because I don't lie.
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pinky0926 posted...

Like here's a good example of what I'm talking about:

https://www.youtube.com/watch?v=lCc8IEvh70w

TL:DR - This reporter went out of his way to get a "gotcha" moment on Gordon Ramsay. The patron ordered a well done steak, and then they show Ramsay the picture and basically say "how can you be satisfied with this? You charge so much money and it's burnt to a crisp."

Well of course it is. You give a customer what they want and they'll find a way to complain about it anyway, but now someone is also trying to make you look like a conman.

And do you think Gordon Ramsay's going to stop allowing his restaurants from letting people order anything other than medium rare steak? It's part of running a business. Sometimes you can't please people no mater what you do, and they complain about it. And usually in cases like the video you posted, people will realize that person was being dumb. But letting those few people get to you and becoming snobby about what people like shows far less passion than accepting some people are idiots and moving on with your life.
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Frolex posted...

A $100 steak shouldn't taste the same as what you make at home just because you want it extra rare or ask for a different side. That's what I'm talking about, the idea that somehow a dish goes from gourmet to bland the instant you change something. Now, sometimes customers can be dicks, sure. I won't fault someone for rebuking a customer that's complaining that they can't have their burger animal style. But if you actually take pride in running a restaurant, it means accommodating people who may not all have the exact same tastes. Frankly, when a restaurant is up it's own ass about not offering substitutions, all it does is make me suspect the food's not made to order in the first place.

I was speaking more about well donness in that example. If you cook a steak to well done any quality that's in it is lost. It could be some dry aged freakin' wagyu filet, but once you cook it like that it's more or less indistinguishable in texture and taste from the budget flank down at walmart. That's my point.

I agree with you though, restaurants should be somewhat accomodating. I just don't think they have to be, or that customers are entitled to have whatever they want in any way at all. At the very least people should consider why a chef might be shitty about changing the food.

Ketchup is a strong flavour, too. It drowns out most other things.
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I went to a fancy restaurant ($80 was the cheapest main course) and my girl ordered some shit and said no onions and no paprika.

The waiter said "would you like to order another dish?" And my girlfriend looked puzzled and said "no? Why would I want to order two main courses?" And the waiter says "sorry. Would you like to order a different dish. The chef will not removr from the menu." We ate Chic Fil A that night
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Frolex posted...

pinky0926 posted...

Like here's a good example of what I'm talking about:

https://www.youtube.com/watch?v=lCc8IEvh70w

TL:DR - This reporter went out of his way to get a "gotcha" moment on Gordon Ramsay. The patron ordered a well done steak, and then they show Ramsay the picture and basically say "how can you be satisfied with this? You charge so much money and it's burnt to a crisp."

Well of course it is. You give a customer what they want and they'll find a way to complain about it anyway, but now someone is also trying to make you look like a conman.

And do you think Gordon Ramsay's going to stop allowing his restaurants from letting people order anything other than medium rare steak? It's part of running a business. Sometimes you can't please people no mater what you do, and they complain about it. And usually in cases like the video you posted, people will realize that person was being dumb. But letting those few people get to you and becoming snobby about what people like shows far less passion than accepting some people are idiots and moving on with your life.

No, I agree with you. His approach is best. "Ok we'll do what you want as you're the customer, but just so you know this is a total waste of meat". That seems to be his attitude here, which is fair enough.
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pinky0926 posted...

Frolex posted...

A $100 steak shouldn't taste the same as what you make at home just because you want it extra rare or ask for a different side. That's what I'm talking about, the idea that somehow a dish goes from gourmet to bland the instant you change something. Now, sometimes customers can be dicks, sure. I won't fault someone for rebuking a customer that's complaining that they can't have their burger animal style. But if you actually take pride in running a restaurant, it means accommodating people who may not all have the exact same tastes. Frankly, when a restaurant is up it's own ass about not offering substitutions, all it does is make me suspect the food's not made to order in the first place.

I was speaking more about well donness in that example. If you cook a steak to well done any quality that's in it is lost. It could be some dry aged freakin' wagyu filet, but once you cook it like that it's more or less indistinguishable in texture and taste from the budget flank down at walmart. That's my point.

I agree with you though, restaurants should be somewhat accomodating. I just don't think they have to be, or that customers are entitled to have whatever they want in any way at all. At the very least people should consider why a chef might be shitty about changing the food.

Ketchup is a strong flavour, too. It drowns out most other things.

I do understand how annoying it could be to see someone order a steak and drown it in ketchup. Hell, i roll my eyes when i see it as a customer. But i'm not gonna credit people for being passionate rather than insecure for letting it get to them to the point where they start letting it affect other people's experience.
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i could see this in some high end restaurants where they treat their chefs as artists

everywere else rules like that is just silly
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It's almost like those people are seeking validation rather than trying to run a business. It's selfish, really. They have employees to pay, and when people inevitably get up and walk out because they don't want their steak blue, there's less money to pay everybody.

Imagine being a server in a place like that.
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No one is going to tell me what I can or can not put ketchup on, that's for sure.
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