Current Events > Twitch Support is a joke

(+) Yeah! (+)

So my phone number changed due failed number port when switching cell phone carriers. So they end up giving me a new number and ive been able to successful change all the 2FAs ive had set up easily with other companies.

Twitch however, is a huge fucking nightmare to change. They make you use Authy which tells me that the number is associated to another account. Which is fine other companies told me the same but a ticket usually fixes that in a few hours to a day.

Authy takes 2-4 business days. Then it didnt work. Instead of asking me to prove i have the number they just deny the change.

So i do a twitch support ticket instead. I figure they'll ask me to prove i own the number and i can send the screenshot i sent to the other companies. NOPE. They bat me around for days asking for useless info like my IP.

Then when they say they cant verify the phone number change, even though they never asked me for any info to verify the change, i ask them to delete the account because i cant login and i dont want myself attached to an account i cant use. They redirect me to their support page again to submit another ticket for it. EXCEPT THERES NO TICKET FOR ACCOUNT DELETION AND I CANT DELETE MY ACCOUNT WITHOUT LOGGING IN!