Current Events > CE, whos in the wrong here

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im_not_13
04/18/23 11:22:28 AM
#1:


Should I pay the full amount?


Basically I booked for a private pediatrician to consult my daughter. They use a 3rd party booking service. When I called them they said the price was 275 for the initial consultation. I agreed attended the appointment

A few days later they send me an invoice foe 360. I call to query and apparently the service I required was more specific and that is charged extra. The booking service made an error but they are still insisting I make the full payment

In my eyes, their service screwed up and gave me misinformation and if I had known the actual price, I would shopped around for sure

Part of me wants to just settle it but the other feels cheated

What do you guys think

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DeepFriedSquid
04/18/23 11:24:39 AM
#2:


Yeah

They fucked up but in the end you still got the service worth $360, so you weren't cheated out of the service provided, they did fuck up by claiming it was $275 though.

With medical stuff I just assume no matter what is I'll end up paying out the ass, it's a giant racket, fees and tests and charges, they can just call it whatever fucking number they want. And what are you gonna do, not receive medical treatment? Lol
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Ricemills
04/18/23 11:25:38 AM
#3:


You got any evidence that it was 275?

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im_not_13
04/18/23 11:27:19 AM
#4:


DeepFriedSquid posted...
Yeah

They fucked up but in the end you still got the service worth $360, so you weren't cheated out of the service provided, they did fuck up by claiming it was $275 though.

With medical stuff I just assume no matter what is I'll end up paying out the ass, it's a giant racket, fees and tests and charges, they can just call it whatever fucking number they want. And what are you gonna do, not receive medical treatment? Lol


It was like a 40 min consultation and she rushed us in the end. I feel cheated but its my kid so what can you so

Ricemills posted...
You got any evidence that it was 275?

They admitted themselves the service they use give wrong information

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Ricemills
04/18/23 11:28:41 AM
#5:


im_not_13 posted...
They admitted themselves the service they use give wrong information

Then use that as evidence.

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MabusIncarnate
04/18/23 11:32:41 AM
#6:


It really comes down to the value of the $85 difference and what you are willing to go through to get it back. It's probably going to be a pain, and you will likely encounter this kind of incompetence again, I have a few times, but usually just drop it because I don't really enjoy those kinds of interactions with people, and a bunch will dick you around to try and get you to get tired of trying and give up.

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DirkDiggles
04/18/23 11:33:31 AM
#7:


You should have got that quote in writing otherwise it's going to be a he said/she said type of deal. End the end, you'd still have to pay up.

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Ar0ge
04/18/23 11:36:43 AM
#8:


No insurance?
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Prestoff
04/18/23 11:39:28 AM
#9:


They're in the fault if they actually acknowledged that. It would be easier if there was something in writing regarding it. If you have the time and resource to do so, fight it otherwise just pay it up. Hopefully that extra $85's was worth the consultation for your daughter.

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