Current Events > Today at my pharmacy. Me: Your meds are almost done. Another 10 minutes or so.

(+) Yeah! (+)

Customer: Nah, youll have them done in five. Get a move on.

Me: Uhhh..

Before I could actually say something he already walked off. Customers are lovely.

The customer is always right Lan

Sometimes not reacting is the best reaction

*five minutes pass*

Customer: Its been five minutes!!

Me: Were still working on it. There were several people here before you. *lobby full of customers at this point*

Customer: I dont care Ive got places to be!!

Bless his heart.

BroodRyu posted...

*five minutes pass*

Customer: Its been five minutes!!

Me: Were still working on it. There were several people here before you. *lobby full of customers at this point*

Customer: I dont care Ive got places to be!!

That's when you say "Oh sorry it looks like there has been a miscount. This will be another 15 minutes."

420TwiZtiD420 posted...

Sometimes not reacting is the best reaction

Im thinking so. Im so over some of the BS that if I did respond it would be just as rude back.

Customers are the worst.

I know it's not to you, but the scenario kinda plays out funny to me in my head. I like to imagine they say it in the most nonchalant manner.

Don't be a jerk to retail workers.

And this is why you never work in retail pharmacy.

"oh, i'm sorry, we just ran out."

Its life I guess.

I'd give you a hug if I could Lan

AngelicRadiance posted...

I'd give you a hug if I could Lan

Thank you, uh.. what do you like to go by? Radiance? Angelic? Crimson? I guess I'm not sure what you prefer.

Rec customers at a dispo are much worse

This lady called our pharmacy 5-7 times looking for a handful of meds, some of which we did not have prescriptions or refills for. She did not know which pharmacy her meds were at. She does not know which doctor she sees for her meds. She does not know what exactly she wanted us to fill... yet she was still on the phone yelling at one of our interns... for some reason.

Got to love some customers, guy walks in for pickup wearing a mask, I ask for his last name/ first name and DOB, he mumbles something, I ask him to repeat and he goes "I already told you my name, I'm not going to say it again" love it.

bknight posted...

Got to love some customers, guy walks in for pickup wearing a mask, I ask for his last name/ first name and DOB, he mumbles something, I ask him to repeat and he goes "I already told you my name, I'm not going to say it again" love it.

"You'll say it again if you want your shit"

bknight posted...

Got to love some customers, guy walks in for pickup wearing a mask, I ask for his last name/ first name and DOB, he mumbles something, I ask him to repeat and he goes "I already told you my name, I'm not going to say it again" love it.

"Thank you. *slides over to next register* Next in line please."

Fuck these dickhole customers.

That's when you're petty af and make him wait 30 minutes at least. Give him time out like a child.

"So you'll have my prescription ready in like 2 minutes, right? How hard can it be?"

"I'm late for my flight. I can't wait all day."

_HayleyWilliams posted...

"So you'll have my prescription ready in like 2 minutes, right? How hard can it be?"

"I'm late for my flight. I can't wait all day."

You may be joking, but we've literally had people do this.

People have been unusually reasonable today. Its kinda creeping me out.

It gets frustrating when customers take absolutely no responsibility for their own health.

just move his order to the back of the line every time he bitches at you. i knew a receptionist in the ER who did that.

LanHikari10 posted...

You may be joking, but we've literally had people do this.

I'm definitely not joking

BroodRyu posted...

It gets frustrating when customers take absolutely no responsibility for their own health.

Well if they took responsibility for their health, they wouldnt be at a pharmacy.

Some lady was screaming at me over the phone about how it's taking so long to fill her Norco, I look into her profile and it's always a paper script she drops off, just making sure the dates line up and that she's actually due. After telling her "Mam, I'm trying to... mam, on your profile... Mam typically..." in between bursts of her shouting at me and not listening, I raise my voice and yell into the phone "Mam! Do you have a prescription?! Do you have your paper script?! Like you always do?! Did you forget to drop it off on time?! Like you always do?!" She says "Yes I have the script right here, in my hand." And it stays quiet for 10 seconds, I think it's finally hitting her why she hasn't had her script filled and is feeling like a dumbass, and she hangs up.

I remember this one time working at a bakery, this lady came in and wanted a strudel we had in the front case.

Lady: I want an apple strudel.
Me: I'm sorry, we only have cherry today.
Lady: No, that one right there is apple. *points at a cherry strudel*
Me: Sorry, ma'am, that is a cherry strudel. We only have cherry on Wednesdays.
Lady: But I can see the apple inside. It's the right color.
Me: It's red.
Lady: Well, do you have any apple strudels in the back? Go check.
Me: No, sorry - again, we only make cherry strudels on Wednesdays.
Lady: I can't believe your attitude. I'm making a simple request.
Me: If you want an apple strudel, we'd be happy to give you one on a Monday when we have them.
*lady scoffs and leaves the store*

Cuticrusader09 posted...

Well if they took responsibility for their health, they wouldnt be at a pharmacy.

Todays issue was we got a script for Eliquis for a patient. We tried the free first month provided by the manufacturer, but it came back saying that the patient has already used their free month. The patient, his wife, and even the nurse got involved and said theyve never used the trial and demanded to know over and over why we cant use it and where it was used prior. Why the hell would we have this knowledge?

They refused to raise a finger until we called the manufacturer/free trial company. guess what happened? The company refused to relay that info to us because we were not the patient. Shocker. The patient had to call. So they wasted our time for an ending we all knew was coming.