Current Events > Should you ever apologize even if it wasn't your fault

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I've been told you have to do this in retail

I never apologize. I'm sorry, but that's just the way I am.

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sorry, but most of my apologies aren't earnestly delivered

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They tell me to do it at work.

Lol ya fuck that

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The Trent posted...

sorry, but most of my apologies aren't earnestly delivered

i hate when it's impossible to apologize

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Slayerblade11 posted...

I've been told you have to do this in retail

There are ways of apologizing that doesn't admit any fault.

"I'm sorry you feel that way."

"I'm sorry your experience hasn't met your expectations."

CyricZ posted...

I never apologize. I'm sorry, but that's just the way I am.

I accept your apology.

I do that in general. Its a comforting mechanism that can keep you out of trouble. If they are blatantly accusing me of something that I didnt do then there is no way in hell Im apologizing outside of retail. For other things like someone emptying some emotions on me? Sure.

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Myself, yes - I don't mind, I do truly feel sorry I may have caused something even without direct fault of my own

On a 'logical' level I don't get how you can't just apologize considering words are fickle and almost every scenario can end with an apology or even get better when someone realizes you are going out of your way to empathize. Is not apologizing based upon the idea 'well they'll never learn if they aren't corrected'?

I guess I have wayyy too much trust in society

In all seriousness, it's the kind of thing that can help de-escalate conflict. By and large, retail doesn't care if you're "right". They just care that people can go about their time in the store without feeling uncomfortable, and witnessing conflict will totally do that.

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After my old job I learn that doing this just makes the boss say everything is your fault.

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Thought this said "if it wasn't your fart"

The answer is absolutely no

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