Board 8 > Please do not reply to e-mails with Do Not Reply in them.

(+) Yeah! (+)

Please. I am begging you.

I have spent the 12 hours over the last two workdays dealing with backup of these for my company. How hard is it for people to read the do not reply in the header?

I severely doubt anybody here is contacting my particular company, but this is just a blanket statement to vent, you do not realize what a headache it is you cause if you do this.

So what you're saying is that it goes somewhere/isn't deleted upon arrival?

---

charmander6000 posted...

So what you're saying is that it goes somewhere/isn't deleted upon arrival?

News to me too!

---

charmander6000 posted...

So what you're saying is that it goes somewhere/isn't deleted upon arrival?

At my job it creates a case in Salesforce that we need to respond to. We send automated emails on behalf of other people so the receiver thinks they're responding to the original party but it comes to us instead.

---

It goes to a nebulous pool of literally thousands of emails that may not be seen for days if not weeks. We of course respond to them once we can get to them if we can, but if it's something important you're probably screwed. Technically speaking we are under no obligation to even reply, even though we do, know matter how important it is.

If you were to send an email saying you're going to sue us if we do not contact back, and then you do, technically it does not even count as you having tried to contact us in the first place. Any reply you get to an email like that is literally a courtesy.

skullbone posted...

At my job it creates a case in Salesforce that we need to respond to. We send automated emails on behalf of other people so the receiver thinks they're responding to the original party but it comes to us instead.

Yeah, it's Salesforce for us too. A lot of it is people contact their designers or someone who sent them a quote, which we of course forward. We get so much though that it may take several days. I have had 11 cases today alone of people trying to reschedule a design appointment for yesterday.

skullbone posted...

We send automated emails on behalf of other people so the receiver thinks they're responding to the original party but it comes to us instead.

Sounds like this is on you then

---

I'm more surprised people still use Email!

---

Now I'm gonna start replying and asking how your day is going

---

MarkS222222222222222 posted...

Sounds like this is on you then

The emails are pretty clearly automated and from us, it's not like we're spoofing the 3rd party.

---