LogFAQs > #951320027

I think it's a mentality that happens to people who don't work in the service/retail industry. They think an employee is required to help them and will get fired if they don't; even when the request is unreasonable (like opening a store past closing), there's no way the employee could help (asking a non-beauty employee for help in the beauty section: Bonus points if it's a massive guy who clearly thinks foundations are for buildings instead of make-up while the actual beautician is just a short ways away. My poor co-workers...), or they're blatantly trying to engage in a criminal act (coupon scams, just giving the item for free, etc).

While working in retail I've seen, among other things, blatant coupon scams in which people try to use coupons for completely different products, gift card shuffles/scams (most common being using a stolen card to buy a bunch of gift cards), sob story begging, demands that we open because there's still employees in the store, demands that employees re-enter an already closed store that's been locked up and the employees are trying to get out of the parking lot but can't because a stupid customer parked in the only exit, charity scams (in which a person pretends to be buying for a charitable organization to get discounts on products which they later flip on ebay), and a huge classic of 'if you don't give me what I want I'm going to p***/s*** all over your restroom'. That last one was not a fun day... but my manager gave me a free 15, gift card, meal, and I was the store hero for a week after that issue was... resolved... Still not one of my happier moments.

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I am the gentle hand who heals, the happy smile who shields, and the foot that will kick your ***! - White Mage