LogFAQs > #933172080

Middle hope posted...

McDonalds needs to design new machines. Wendy's frosty machines can go 15 hours with any downtime needed. And they can run any flavor you want, or use a blend center to make special items

Wendy's Frosty machines are massively less complicated than McDonald's machines. They're gravity fed instead of pump fed and thus have far fewer working parts. They're also just a single chamber machine, while McDonald's has a milkshake and an ice cream side.

I'm not saying that the difference isn't a failure on McDonald's part, but back when I worked at Wendy's I could disassemble and clean a Frosty machine in 10 minutes (after it was drained) and put it back together in another 5. McDonald's requires at least an hour, multiple washings, and the use of lubricant around several gaskets some of which you had to reach deep in the machine to do and would lock the machine if it wasn't perfect. Then you have to fill the machine with shake mix again and if you're a millimeter off on the fill level then the heat cycle fails and the machine will not function the next day. Why would you be a millimeter off? When you clean it you can get air bubbles in the stupid unnecessary pumps which change the level of the mix after everybody leaves.

The other McDonald's manager in the topic seemed to have a different machine. Lucky, that guy. Cleaning only every 2 weeks? Wow.

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