LogFAQs > #913754259

LurkerFAQs, Active DB, DB1, DB2, DB3, Database 4 ( 07.23.2018-12.31.2018 ), DB5, DB6, DB7, DB8, DB9, DB10, DB11, DB12, Clear
Topic List
Page List: 1
TopicIs it ok to lie at work, morally-speaking?
Unbridled9
12/08/18 1:32:20 AM
#21:


JCvgluvr posted...
First of all, Unbridled, make more paragraphs, and less walls of text.

Second of all, what you sound just sounded like a bunch of excuses to me. People shouldn't be afraid to tell customers no, or that you don't have enough time. They should try not to do this, of course. In fact, do it as little as possible. Bend over backwards, if they have to. But if they truly can't...just say so.


Wanna know what happens when you tell a customer 'no'? You get chewed out by your manager. Possibly even fired. Do you not have the time? Too bad. You do. Or else your manager chews you out and you can get fired. I have BEEN in situations where someone has refused to provide an ID for cigarettes, called for management when I refused to sell, and the manager has ended up chewing me out for not just letting it through.

You have a completely naive and idealistic view of what it's like to work the floor or cash register at retail. The reality is a simple one. You need to learn to lie; not because you WANT to lie, but because, if you don't, you'll never get anything done and customers will walk all over you and management will side with them. This isn't 'I'm feeling lazy so I'll just say we don't have it'. This is 'I'm the only employee in the store with a line 10 people deep, no back-up, and now I have some putz calling up insisting I check the back for their favorite brand of cookies.'

Like I said, you aren't the first customer to pose a question where the choices are either 'get chewed out by your boss because you helped a customer and now you can't finish your assigned tasks' 'skip your break to get the assigned tasks done' or 'lie like a rug.' You're the 182,244,211'th customer.

If you want someone to help you and not lie to you, bring a pet with you. A puppy works best. You'll restore just a little bit of their soul and faith in humanity and they'll gladly help you out.
---
I am the gentle hand who heals, the happy smile who shields, and the foot that will kick your ***! - White Mage
... Copied to Clipboard!
Topic List
Page List: 1