LogFAQs > #902969900

SmartMuffin posted...

KujikawaRising posted...

I don't go to mega-chain restaurants very often. Local places are usually better because they know they have to make a solid impression to stay afloat. Big chain restaurants can afford to skimp because they know their advertising will make people think they're the best anyway. When they usually aren't.

There are some bad local places, of course, but they tend to close within a year. A lot of my "usual" joints actually have multiple locations, but they're locally-based and at most have grown into regional chains.

Man, this is like, the exact opposite of reality.

National chains are answerable to a corporate headquarters comprised of experienced businessmen working for demanding shareholders who actively enforce minimum standards of quality across all their locations. Their concern for their national brand is huge and provides an extra incentive for performance that simply does not exist at hole-in-the-wall places.

A lot of "local" places are just passion projects from old people who got rich in some other industry and think that just because they can cook a decent meal at home they'd be a great restaurant owner. They don't really care about making money, it's just a hobby for them. Which is probably why 90% of them go out of business.

National chains do have that minimum standard, but that minimum standard is often well below that of the top restaurants in any given area. Local places can be bad, but can also be great - reviews and word of mouth are key to determining which ones are great.
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