At least she accepted the refusal. When I worked at Montgomery Wards, our Brings-Back-Ancient-Shit-Old-Lady wouldnt take no for an answer. The problem was the stuff was so old it wasnt even in our system anymore.
Ive heard stories of people at my store bringing back ancient shit per managerial approval.
Like some guy bought a tree, it died(likely because he couldnt take care of it), and returned it NEXT summer.
I even heard a story that some guy was able to return a rusting 10+ year old swingset for...i dont know. just a story i heard.
This lady would show up about twice a year, and those who had dealt with her would disappear as soon as she was seen. Leaving the noobs to deal with her. A hazing of sorts.
She always claimed her husband bought some random thing like 10 years before. It was in the garage, unused, with the receipt and all. We would tell her we couldnt take it back as it was out of a 30 day return policy. Shed argue until she finally asked for a manager. At which point theyd show up, say the same thing. Shed continue arguing. Manager would tell her we cant resell it. We dont even have it in the system. Shed insist. Theyd offer her some small store credit. Back and forth until she got like 30% back cash. At which point we would go and throw whatever it was in the dumpster.
She was legend.
The problem is they keep giving in. Haha. Reminds me of my old boss. ---
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