LogFAQs > #876566350

I was recently hired at CVS Health. This is both my first time working in a pharmacy and my first time working in retail. Ironically, despite my introverted nature I find dealing with customers surprisingly easy. The real problem is the Rx system.

I dunno if CVS's system is different from others or what, but whatever the case I find it difficult to use. I try to enter a prescription using the exact name written, the system says "please enter a valid drug". Try to enter in the "sig code" or whatever it's called and put exactly what's written("one tablet a day, oral, etc), that's wrong too.

There's been a lot of little stuff I don't know how to do, and because of how busy the pharmacy gets I don't really have time to learn it. Those tasks are usually passed on to other techs while I go to handle drive-through or pick-up. More than half the time, if they try to teach me something, they're breezing through the options as fast as they would normally and not explaining most of what's going on. The training modules weren't any help either, since they covered the bare minimum.

I want to be able to do everything involved with this job, but so far that's not happening and it's getting me down. I feel like a joke being the only person in the damn pharmacy who can't fill out a new prescription or properly navigate the system.

Okay, that turned into a bunch of whining. tl;dr: Job's kicking me in the balls, is there a way I can actually get down and explore the Rx system in my own time?
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