LogFAQs > #956512115

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Topic	hey ce wanna know how to get your IT people to help you ASAP? Here's how.
BlazinBlue88 07/27/21 1:18:31 PM #22:	Veggeta_MAX posted... I would expect this from users who have no degrees... but aren't teachers supposed to all have bachelor's? They don't teach email etiquette in college unfortunately. ColdRainAndSnow posted... I seriously dont know why IT is so lazy, your job isnt that hard Can't tell if this is sarcasm or trying to get a rise outta the IT people itt. Either way, most people think IT just means helpdesk techs. People don't understand that unless you a massive company, there aren't dedicated helpdesk techs. Most IT people have to handle the entire infrastructure of their company. Server uptime, configuring monitoring/alerts, making sure backups are successful, working on upgrade projects the business wants, handling the budget, printers, telephone system, end user computer equipment, etc. Helpdesk is just a small part of the responsibilities required and someone who has project deadlines to hit don't have as much time for helpdesk tickets. Veggeta_MAX posted... TBF, a lot of IT guys are snobs, though. Lots of them act holier than thou just because they hold the keys to the infrastructure kingdom. That true. In my experience those types are slowing being phased out thankfully. They are a chore to deal with even as an IT person. --- https://imgur.com/R15aJJ3 https://imgur.com/NJqp6LS <cite>BlazinBlue88 posted [p:956512115] in hey ce wan... [t:79585257]...</cite> <quote>Veggeta_MAX posted... </cite> <quote>I would expect this from users who have no degrees... but aren't teachers supposed to all have bachelor's?</quote>They don't teach email etiquette in college unfortunately. ColdRainAndSnow posted... </cite> <quote>I seriously dont know why IT is so lazy, your job isnt that hard</quote>Can't tell if this is sarcasm or trying to get a rise outta the IT people itt. Either way, most people think IT just means helpdesk techs. People don't understand that unless you a massive company, there aren't dedicated helpdesk techs. Most IT people have to handle the entire infrastructure of their company. Server uptime, configuring monitoring/alerts, making sure backups are successful, working on upgrade projects the business wants, handling the budget, printers, telephone system, end user computer equipment, etc. Helpdesk is just a small part of the responsibilities required and someone who has project deadlines to hit don't have as much time for helpdesk tickets. Veggeta_MAX posted... </cite> <quote>TBF, a lot of IT guys are snobs, though. Lots of them act holier than thou just because they hold the keys to the infrastructure kingdom.</quote>That true. In my experience those types are slowing being phased out thankfully. They are a chore to deal with even as an IT person. --- https://imgur.com/R15aJJ3 https://imgur.com/NJqp6LS</quote> ... Copied to Clipboard!
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