LogFAQs > #951908346

Video games tell great stories, just in an entirely different way that movies and books. Which is why video games that are dialogue/cutscene heavy usually fall short -- because they are trying to tell stories the same way movies/books do through a medium that is not made for that.

A video game's story should be told through the player's interactions with the world, giving them choices, and allowing them to discover things. Going cutscene/dialog heavy takes the player out of the game and makes them feel like they're supposed to stick to a script while they travel from point A to B to see what happens next.

Examples of stories done right include:
Morrowind
Dark Souls
Metroid Prime
To a lesser extent, Pokemon

Stories done wrong include:
Skyrim
Witcher III
GTA
Assassin's Creed

The player should not constantly have to be told what events are transpiring around them. They should just exist in a world that has places, history, and things to interact with and discover. The protagonist they're controlling should speak little, if any. Because the player's thoughts should be what drives them to do things, rather than a fleshed-out protagonist always talking out loud about why he/she does things and what motives him/her.