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| Topic | Well... I insulted a customer. |
| Unbridled9 02/15/21 2:29:06 AM #26: | Expect at least a stern talking to. If not outright fired. Edit: Okay. Let me not try to sound like such a negative nancy here. A lot of companies, including hotels, care only about providing customer service and are completely willing to walk all over the backs of their employees to provide it. If your manager is the kind of person who realizes that some customers are unreasonable or trying to scam for free stuff then you should be okay. If not then they'll see your actions as belligerent and having cost them a customer and/or negative review which they will GLADLY take out on you. They may even call him up and try to offer him a free stay or something else 'in the name of customer service' because they fear negative reviews so much that they'd sooner fire an employee than dismiss a potential customer. That this person likely was a scammer trying to get free board from you and will likely never return is irrelevant. Like I said though, this is assuming your boss is the kind of person who doesn't care about their employees and only cares about customer service. If this is not true you should be more than safe or let off with a finger-wagging at worst. --- I am the gentle hand who heals, the happy smile who shields, and the foot that will kick your ***! - White Mage ... Copied to Clipboard! |
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