LogFAQs > #948142120

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TopicIt's no wonder lots of people hate IT people
CableZL
12/10/20 9:50:24 AM
#8:


Veggeta X posted...
Not if it's a trivial issue. For example, a shared network folder keeps randomly closing for a user. One of my Help Desk guy is wasting time going into server event logs, identifying what prompts she's taking to cause the issue. I told him there are bigger fishes to fry and the user can deal with re-opening his folder if it closes up on him.

  • That one user could be the only one actually reporting the problem while other users just deal with it
  • A shared network folder repeatedly closing could be a sign of a larger network issue


It's all fun and games until it happens to a C-level executive and then you have to devote all of your time fixing it right then and there, lol

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