LogFAQs > #948141915

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Topic	It's no wonder lots of people hate IT people
Veggeta X 12/10/20 9:44:29 AM #6:	CableZL posted... Deeper analysis can help avoid a more widespread problem down the road. Not if it's a trivial issue. For example, a shared network folder keeps randomly closing for a user. One of my Help Desk guy is wasting time going into server event logs, identifying what prompts she's taking to cause the issue. I told him there are bigger fishes to fry and the user can deal with re-opening his folder if it closes up on him. The Trent posted... we finally got good IT people at my office who actually see themselves as service to the operational departments and it's quite nice The IT Department can save the company a lot of money but people need to remember that it's the Operations/Production Team that brings in the money. IT people keep thinking they're a development team. They're not in most cases. --- Don't like it? Don't watch it. It's that simple Dictator of Nice Guys <cite>Veggeta X posted [p:948141915] in It's no wo... [t:79164408]...</cite> <quote>CableZL posted... </cite> <quote>Deeper analysis can help avoid a more widespread problem down the road.</quote>Not if it's a trivial issue. For example, a shared network folder keeps randomly closing for a user. One of my Help Desk guy is wasting time going into server event logs, identifying what prompts she's taking to cause the issue. I told him there are bigger fishes to fry and the user can deal with re-opening his folder if it closes up on him. The Trent posted... </cite> <quote>we finally got good IT people at my office who actually see themselves as service to the operational departments and it's quite nice</quote>The IT Department can save the company a lot of money but people need to remember that it's the Operations/Production Team that brings in the money. IT people keep thinking they're a development team. They're not in most cases. --- Don't like it? Don't watch it. It's that simple Dictator of Nice Guys</quote> ... Copied to Clipboard!
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