LogFAQs > #935270352

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TopicOlive Garden customer demanded a nonblack server, manager complied, gets fired
Sad_Face
03/05/20 1:00:28 PM
#22:


glitteringfairy posted...
And if he had backed up the employee he would have been fired for refusing the customer. Retail/customer service is a no win situation
I'd respect him more if he chose his employees. Take care of your employees, the ones you work with every day, and they'll take care of you. He wasn't putting much consideration in the consequence of his choice. He was purely in the "how to make things right" mode that you normally would be as a manager/server to squash any problems and keep things moving. I don't think this is worth getting fired over but is definitely something an upper level authority would have to step in to quell and reinforce.

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