LogFAQs > #931663438

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Topic	Those of you that work in customer service, what percent of your customers
TheVipaGTS 12/16/19 12:04:38 PM #19:	gloBal enemy posted... Did you have any special powers which allowed you more discretion or the ability to reach a different outcome? yea. i mean at the end of the day we needed to follow policy and i would always back up what the other sales associate said as long as what they said was correct to our policy, but on the rare occasion i had a little more control or power with regard to our system to make "exceptions" if i saw fit. --- Dallas Cowboys: 1 - 1 <cite>TheVipaGTS posted [p:931663438] in Those of y... [t:78258044]...</cite> <quote>gloBal enemy posted... </cite> <quote>Did you have any special powers which allowed you more discretion or the ability to reach a different outcome?</quote>yea. i mean at the end of the day we needed to follow policy and i would always back up what the other sales associate said as long as what they said was correct to our policy, but on the rare occasion i had a little more control or power with regard to our system to make "exceptions" if i saw fit. --- Dallas Cowboys: 1 - 1</quote> ... Copied to Clipboard!
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