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TopicThose of you that work in customer service, what percent of your customers
Error1355
12/16/19 10:23:08 AM
#18:


KogaSteelfang posted...
The ones that are outright unreasonable, sure. Judging in rudeness or being unpleasant, it'd be more like 30%.
I'd side with this. People are generally on average indifferent. Some over the top cheery people (which sometimes can be just as annoying) and a small handful of the people who just bitch and are 100% incapable of being reasoned with or helped.

For example I had a lady once answer me asking if I can put her on a short hold to test a phone number for her with "I will hold until the fires of hell swallow you and your company."

So.

That's fun stuff, but rare.

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