LogFAQs > #931437550

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Topic	Getting really sick of FedEx's BS
streamofthesky 12/11/19 5:50:10 PM #1:	I have been waiting over 2 weeks for a delivery, with no end in sight, and holy fuck is this company terrible! This is actually the 2nd order....the first was supposedly delivered on Dec. 3rd per the tracking info, but it never came. FedEX lied to me! The store then decided to send a new shipment rather than try to figure out WTF happened to the first. I didn't want to deal w/ FexEx again and asked to do store pick up, but was told it had to be the same delivery method. Fuck.... As of Saturday, it had been dropped off at the nearest facility. Every single day since then, the tracker says it's out for delivery on a truck in the morning and expected by the end of the day, only to never arrive and then the next day the same thing is displayed except the expected delivery date is now the end of the new day. FedEX lied to me! Yesterday, fed up w/ the BS, I called to ask what was going on. They offered to let me have the package dropped off and held at my local Walgreens, since I guess they work w/ FedEx now. I said fine. They said it should be there by the next evening, and take my email address. Today...I call FedEx before leaving work, and ask if it is there to be picked up. She sees that I requested to hold it there from yesterday's phone call and says yes, it's ready for pick up. I ask twice to be sure, and she says yes. I go to Walgreens.... And it's not fucking there! Of course it's not! I honestly was expecting it at this point. FedEX lied to me! I just got home and called FedEx again. New customer service agent claims they have no record of me requesting to have it held at that location nor my email address, and takes it down again.... FedEX lied to me! Now supposedly it should be there tomorrow or Friday, but...I'm skeptical. Holy fuck this company is shit! It sucks the customer has no say in who the store they buy from uses to ship, cause damn do I never want to deal w/ them again! Had multiple orders AFTER this one all arrive in the interim, cause they came via UPS and USPS, who are actually competent. Somehow until now I've been lucky I guess and never had anything "delivered" (in quotes, b/c the word delivered presumes the package is actually received....or at least doesn't vanish from existence...) by them. <cite>streamofthesky posted [p:931437550] in Getting re... [t:78246553]...</cite> <quote>I have been waiting over 2 weeks for a delivery, with no end in sight, and holy fuck is this company terrible! This is actually the 2nd order....the first was supposedly delivered on Dec. 3rd per the tracking info, but it never came. FedEX lied to me! The store then decided to send a new shipment rather than try to figure out WTF happened to the first. I didn't want to deal w/ FexEx again and asked to do store pick up, but was told it had to be the same delivery method. Fuck.... As of Saturday, it had been dropped off at the nearest facility. Every single day since then, the tracker says it's out for delivery on a truck in the morning and expected by the end of the day, only to never arrive and then the next day the same thing is displayed except the expected delivery date is now the end of the new day. FedEX lied to me! Yesterday, fed up w/ the BS, I called to ask what was going on. They offered to let me have the package dropped off and held at my local Walgreens, since I guess they work w/ FedEx now. I said fine. They said it should be there by the next evening, and take my email address. Today...I call FedEx before leaving work, and ask if it is there to be picked up. She sees that I requested to hold it there from yesterday's phone call and says yes, it's ready for pick up. I ask twice to be sure, and she says yes. I go to Walgreens.... And it's not fucking there! Of course it's not! I honestly was expecting it at this point. FedEX lied to me! I just got home and called FedEx again. New customer service agent claims they have no record of me requesting to have it held at that location nor my email address, and takes it down again.... FedEX lied to me! Now supposedly it should be there tomorrow or Friday, but...I'm skeptical. Holy fuck this company is shit! It sucks the customer has no say in who the store they buy from uses to ship, cause damn do I never want to deal w/ them again! Had multiple orders AFTER this one all arrive in the interim, cause they came via UPS and USPS, who are actually competent. Somehow until now I've been lucky I guess and never had anything "delivered" (in quotes, b/c the word delivered presumes the package is actually received....or at least doesn't vanish from existence...) by them. </quote> ... Copied to Clipboard!
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