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Topic | Pro Tip: "Nothing is working" is the least helpful thing to send to IT |
ArchiePeck 12/20/18 9:50:15 AM #14: | Ranting Nord posted... Nobody seems to think of how much being IT is like being a doctor. You don't walk into the doctor's office and say "I'm dead" and then sit there quietly while they fix your cough. I need clues so I can guess what the problem is and then test my hypothesis. I think a doctor is a somewhat more developed career than a call centre helpdesk job. Nevertheless, I fully expect doctors DO have to put up with plenty "Everything hurts" vague complaints every day. ... Copied to Clipboard! |
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