LogFAQs > #914439494

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Topic	Pro Tip: "Nothing is working" is the least helpful thing to send to IT
Veggeta X 12/20/18 9:46:50 AM #13:	TC, as IT guys I think a required skillset is social skills. We know users are stupid but we can't act or tell them they are. We have to make feel like they are doing the right thing but shit happens. Internal customer service is a lost are and we had to fire our last IT guy because he had a melties with users. --- Don't like it? Don't watch it. It's that simple Square Enix Defense Force <cite>Veggeta X posted [p:914439494] in Pro Tip: &... [t:77319315]...</cite> <quote>TC, as IT guys I think a required skillset is social skills. We know users are stupid but we can't act or tell them they are. We have to make feel like they are doing the right thing but shit happens. Internal customer service is a lost are and we had to fire our last IT guy because he had a melties with users. --- Don't like it? Don't watch it. It's that simple Square Enix Defense Force</quote> ... Copied to Clipboard!
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