LogFAQs > #913550742

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Topic	Wells Fargo computer glitch blamed as hundreds lose their homes
KILBOTz 12/04/18 7:27:40 PM #18:	pikachupwnage posted... KILBOTz posted... HighOnSolar posted... KILBOTz posted... he lost his house because he was 12 months behind on payments, not because he couldn't refinance his loan. its unfortunate that it happened but he was the one that didn't make his payments. Tmaster148 posted... a few months behind on the mortgage payments. So the couple asked their lender Wells Fargo to modify their loan to lower their monthly payment. "At first they told me, 'OK, you know, you might be able to qualify for a loan modification,'" Aguilar said. But he said then came the delays weeks, then months waiting for a decision. "Then the whole process just started all over again. And then it got to the point we were a year behind," what is reading "We might be able to modify your loan" does not mean "you can stop paying your existing loan." If he continued to pay he wouldn't have lost his house. Yes but you dont say you are open to working with a customer on their loan and leave em hanging for months, Its rude, unprofessional and downright immoral. I wouldn't say immoral, that would require some sort of intent/premeditation. Honest mistakes are possible without it becoming an issue of morality. He could have gone to other banks if he didn't like Wells Fargo and see if they would work with him. Or maybe only the existing lender would talk to him since he had a mold house (at least it never said he successfully remediated the mold, only that he attempted to do it himself). It's unfortunate but I don't think this is the example to point to to say "See! Banks are evil!" --- https://imgur.com/O3syCWD https://imgur.com/k3YiBdG <cite>KILBOTz posted [p:913550742] in Wells Farg... [t:77268677]...</cite> <quote><cite>pikachupwnage posted...</cite> <quote><cite>KILBOTz posted...</cite> <quote><cite>HighOnSolar posted...</cite> <quote><cite>KILBOTz posted...</cite> <quote>he lost his house because he was 12 months behind on payments, not because he couldn't refinance his loan. its unfortunate that it happened but he was the one that didn't make his payments.</quote> <cite>Tmaster148 posted...</cite> <quote>a few months behind on the mortgage payments. So the couple asked their lender Wells Fargo to modify their loan to lower their monthly payment. "At first they told me, 'OK, you know, you might be able to qualify for a loan modification,'" Aguilar said. But he said then came the delays weeks, then months waiting for a decision. "Then the whole process just started all over again. And then it got to the point we were a year behind,"</quote> what is reading</quote> "We might be able to modify your loan" does not mean "you can stop paying your existing loan." If he continued to pay he wouldn't have lost his house.</quote> Yes but you dont say you are open to working with a customer on their loan and leave em hanging for months, Its rude, unprofessional and downright immoral.</quote> I wouldn't say immoral, that would require some sort of intent/premeditation. Honest mistakes are possible without it becoming an issue of morality. He could have gone to other banks if he didn't like Wells Fargo and see if they would work with him. Or maybe only the existing lender would talk to him since he had a mold house (at least it never said he successfully remediated the mold, only that he attempted to do it himself). It's unfortunate but I don't think this is the example to point to to say "See! Banks are evil!" --- https://imgur.com/O3syCWD https://imgur.com/k3YiBdG</quote> ... Copied to Clipboard!
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