LogFAQs > #905136081

I've always been a firm believer than saying nothing just enables the trolls. Not being rebuked for what they say by others creates the illusion that what they say is fine, and accepted.
They need to be confronted by as many people as possible, called out as the horrible people they are, and subjected to wide scale ridicule.
That's the only thing that gets them to scurry back under their rocks. The trolls will still exist, but there will be less of them and they'll periodically go quiet under the barrage of contempt, which offers some moments of reprieve.