LogFAQs > #903515691

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TopicHealth Insurance - A...Comedy?
Forceful_Dragon
06/18/18 4:43:22 PM
#9:


I'm at the step of trying to get Covered Ca / Blue Shield turned back in.

I call in.

I spend 25 minutes trying to get the poor guy on the same page as me. He has to put me on hold like 6 times while he figures it out. It takes much longer than it probably should, but at least he's finally on the same page.

"Okay, we can try to turn it back on now I just need you to confirm-" *call drops*.

I wait a few minutes expecting him to call back, because that's what you are supposed to do in a call center when the call drops. But nothing. I'm sure he just didn't want to deal with my issue, but now I have to go through the whole thing AGAIN with the next person.
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