LogFAQs > #902949095

yourDaddie posted...

Among the helpdesk team at the company I work for there is one Spaniard guy , One German guy and one Scottish guy,

For they Spaniard and the German guys English is their second language. They have an accent but other than that their English is perfect Their Accent is even lighter than Antonio Banderas or Arnold...English is the Scotish guy's first language obviously...

For some reason every now and then we get some costumers who don't want to speak to them on over the phone pretending they do not understand them...which is obviously false because everyone has heard their calls necause we record them, and everyone can understand them perfectly...Even the Scotish guy sometimes gets costumers who tell him his English is bad and they do not understand them... What is hilarious is that those costumers are always someone whit a heavy ''redneck'' or ''Ebonics'' accent...

I would get it if their English was bad but why do they pretend that they don't understand them?

So you mean everyone who works the helpdesk, who's probably overall younger and had more exposure in their lives to other accents, especially ones these two guys have...somehow has an easier time understanding them than the old lady living in the country calling for help who's possibly never heard those accents before?

SHOCKING
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It's time to kick ass and chew bubblegum, and I'm all out of ass but still have plenty of bubblegum to chew at my leisure.