LogFAQs > #901446759

So she's had an oxygen concentrator/bipap with her previous health insurance for a while now, as her oxygen gets dangerously low when sleeping. She has sleep apnea, a weak lung due to it having collapsed and underwent surgery to fix it, and she is obese. All three of those combined sounds like she needs that machine right? Hell, her sleep doctor even says she needs it to survive.

So anyway, she recently had to switch to Medicare because of her age, and got Humana. She was told her doctors are in the system, but they've been giving her hassle about the machine, saying that her reasons aren't enough. She took it to the doctors so they could convince them. Well now today they called her and said they denied all her claims because her doctors aren't in the system.

So...what should we do? Does she have a right to sue? They lied to her about her doctors and are essentially killing her by denying her oxygen.
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