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| Topic | Microsoft, Nintendo, and Sony warned by FTC about illegal product warranties |
| IslamMD 05/01/18 8:55:15 PM #1: | https://www.theverge.com/2018/5/1/17308042/ftc-illegal-warranty-letters-warning-microsoft-sony-nintendo-asus-htc-hyundai Six major companies including Microsoft, Nintendo, and Sony have received letters from the US Federal Trade Commission warning that some of their product warranties may be in violation of federal law. HTC, Asus, and Hyundai also received warnings. You can read all six over at Motherboard. The FTC said that it sent warnings to six major companies last month, but it didnt disclose which ones. Now, thanks to a Freedom of Information Act request filed by Motherboard, we know which companies received them. All six companies are in hot water for limiting their warranties in ways that, the FTC believes, may be illegal. The limitations mostly revolve around requiring customers to only use a product with authorized parts or accessories and to only repair a product with authorized parts or services. In some cases, they also include stickers that supposedly void the warranty if removed. The FTC says none of those conditions are allowed. For instance, the FTC highlights a line from Microsoft that says, Microsoft is not responsible and this warranty does not apply if your Xbox One or accessory is ... repaired by anyone other than Microsoft. Nintendo has a line saying a warranty will be void if it is used with products not sold or licensed by Nintendo. Sony says the PS4s warranty is void if a sticker has been altered, defaced, or removed. --- Kevin Durant. Lord of the Warriors. Swisher of Hoops. ... Copied to Clipboard! |
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