LogFAQs > #889378364

Probably not.

Although I have about 4 years of customer service and retail experience and that was one of two incidents Ive had ever with customers.

The first one was some uppity lady 5 years back that got her vag hurt because I pointed out it was an express line when she had like 50 items and I was behind her off the clock with a soda.

Ive worked in phone sales and supermarkets with irate customers and real psychos for years.

The problem was this guys voice wasnt angry or frustrated, it was condescending and belittling.

Its like when Chappells quit Chappelles show because he did a sketch and in the middle of satirizing black people he heard someone laugh in a way that he felt he was being laughed at rather than laughed with.

It was that kinda deal and maybe it was missed in the moment if you werent in my sneakers but his tone, body language and general demeanor was acting like he was a king and I was his jester or slave.

The fact that he threatened to call the police just because I was angry pretty much reinforces that feeling, its like Im sort of caricature and hes like omg scary young minority the police will save me.

Oh and to the other guy I didnt yell at him before he mentioned calling the cops that wasnt after.

Honestly this is the 2nd incident in less than a month of an older white guy expecting a private handjob along with basic customer service, and Ive also never been at a service job that was so utterly irreverent of their employees in situations like this.

They are the type to basically go yeah bad employee! Bad! Go! Stay!l in front of the customer so they can avoid complaints to the office. And this was reflected in so many other ways. We were coached to change prices if a customer complains its the wrong price without asking questions or double checking anything, we priced matched stores we dont even actually price matched if a customer whines enough.

It was just so toxic. It reminds me of that episode with Spongebob taking care of Squidward when he loses his job. First hes helping a friend, but because he never sets any boundaries Squidward basically makes him his maid.